it technician Seattle, WA
Job description
Our Benefits:
14 PTO Days Per Year
4 Paid Holidays Per Year
$47k-$58k to start DOE
We are:
Z Networks IT Support and Services
Z Networks designs, builds, and implements network infrastructures for forward thinking companies. We offer helpdesk, desk side helpdesk, and architecture planning for variety of vertical markets with 20 - 500 employees. We also provide tier 1 and level 2 support for fortune 1000s: specifically healthcare, financials institutes and compliance required companies.
Job Description: This is not a remote position
Technician will be dispatched to clients location for general hardware and software troubleshooting for Windows Desktops, Macs, and Windows Server, as well as provide over the phone support out of one of our local offices.
- Will be responsible for hardware, software, and network troubleshooting.
- Will correspond and provide collaborative support to other team members.
- Will be responsible for updating documentation and processes.
- Will be responsible for briefing IT Coordinator and executives.
Ideal Candidate will have:
- Professional work ethic.
- Great customer service.
- Excellent communication skills.
- Experience with Windows Server 2008, 2012
- A+ Certification
- Microsoft MCSE
- Willingness to travel
Requirements:
- Minimum 2 years experience providing IT support over the phone or in person
- Expert level familiarity with Windows 7, Windows 8, Windows 10 OS
- Hardware & Software Troubleshooting experience with PCs, Macs, and Laptops
- Experience with Active Directory, Windows Server Environments
Employee Expectations:
You can expect to work for a company who values our employees and clients. We have strong family values and work very hard to maintain a stress free, fun, and rewarding environment.
Background Check Required
Job Type: Full-time
Required education:
- High school or equivalent
Required license or certification:
- Driver's License
Job Type: Full-time
