Job description
WorkplaceIT provide groundbreaking IT support services to many of the UK’s largest healthcare providers with a focus towards Social Care and Specialist Education.
We have an exciting new role for somebody to really launch their professional IT career as our new IT Workshop Engineer.
Based permanently from our Taunton office you will be working as a part of a national team who work collaboratively to support each other, a team which has fun and continually learns together.
Every day is different but this is what it will look like:
Unbox and configure Computers, Laptops Tablets, Mobile Phones, Routers, Switches, Printers and WIFI Devices according to client requirements.
Download and configuration of our MDM (Mobile Device Management) Tools, Active Directory (AD) Permissions and AD profiles.
Diagnosis, manage and repair of DOA (Dead on Arrival) and client devices.
Client and Stock Management including returns.
IT Recycling Management
Managing Couriers, Tracking and following up late and missed deliveries.
Packaging IT equipment safely ready for courier and engineer collection.
Labelling and documentation.
What you need to bring to the role:
You will have had some exposure (around 12 x Months) working in an IT Environment (with an emphasis on IT and not mobile phones).
You will have a keen interest in B2B (Business to Business) IT Services and want to progress your career with a growing national business
You will need to be highly organised and capable of multi-tasking in a busy environment.
You will be comfortable picking up the telephone and talking to suppliers as much as you are talking to couriers or clients face to face.
You will have excellent written communication skills with a keen eye for detail.
You will absolutely be a team player.
Somebody who is able to commute to our Taunton office and is happy to be based from the office 5 x days per week.
What the renumeration package looks like:
Basic Salary £20,000 to £25,000 (DOE) depending on experience.
9:00am to 5:30pm Monday to Friday with one hour for lunch.
Contributory Pension Scheme.
25 x Days Holiday plus UK Bank Holidays.
Vitality Health Insurance (End of 2023).
Structured Training Programme (Microsoft, Ubiquity, Trend, Draytek, DUO etc).
Excellent Progression Opportunities.
Based from our central Taunton office with free parking.
Interview Process:
30 x Minute Teams Get to Know Each other Session.
1 x Hour Face to Face Interview and scenario questions in our Taunton office.
Please send your CV via Indeed and if your background looks good we will arrange a Teams catch in the next week.
Job Type: Full-time
Salary: £20,000.00-£25,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Taunton: reliably commute or plan to relocate before starting work (required)
Experience:
- IT Support / Maintenance: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SDITWORKSHOPENGINEER