IT Technician Sheffield, England
Job description
Sheffield United Football Club are seeking a forward-thinking IT Technician to join our team. As IT Technician, you will be a motivated team player with a passion for all things IT. You will be the first port of call for helpdesk tickets and take a proactive approach to IT support. You will have excellent interpersonal skills and be able to communicate effectively at all levels. You will contribute when working within a team, as well as being able to manage your own workload.
If you are looking for a new, exciting challenge and the opportunity to drive IT forward as part of a high performing team, this could be the role for you.
Role Responsibilities:
- Provide first class technical support to all users.
- Respond to helpdesk requests in a timely manner, using your knowledge and experience to solve technical queries, both on-site and remotely.
- Maintain the IT asset register and print fleet, including consumables management.
- Manage IT equipment and software set up, taking ownership of the IT asset handover process; supporting users with equipment set up and providing training where necessary.
- Maintain the IT infrastructure (wired and wireless networks) across our multiple sites.
- Assist in developing Intune for device management, software deployment and patching.
- Set up user accounts and permissions in Active Directory and Azure AD.
- Flexibility required, with occasional out of hours working for operational requirements (evenings and weekends).
- Opportunity for personal development and career progression, with knowledge and skill building through internal and external training.
- To adhere to all Sheffield United Football Club's Safeguarding Policies and Procedures to foster an environment which protects from harm those defined as children and adults at risk.
- To report any concerns of a Safeguarding nature to the relevant parties and remain fully compliant with any applicable Safeguarding checks and due diligence and recognise your responsibility to the Club's Safeguarding agenda.
- To report any concerns of discrimination to the relevant parties and promote a welcoming and inclusive club environment for all.
- To adhere to the Club's Equality, Diversity and Inclusion policies, supporting the Club to create an environment which is inclusive and all-encompassing.
Skills/Knowledge and Experience Required:
- Microsoft Windows, Office and Server.
- Microsoft 365, Power BI, Power Automate, Sharepoint.
- Microsoft Exchange Online.
- Active Directory/Azure AD, Intune.
- IT asset/print fleet management.
- Understanding of network protocols (DHCP, DNS, NAT, etc.)
- Basic understanding of Cyber security and GDPR.
- Mac OS (Preferred).
- 3CX VoIP (Preferred).
- Person-oriented approach with the ability to build a good rapport.
- Excellent communication skills.
- Proactive approach to IT support.
- Customer service focused.
- Forward thinking.
- Full UK driving license.
Application Process
To apply for this opportunity with Sheffield United Football Club, please head over to the Vacancies page on our Club website which will provide further instruction with regards to downloading the application form:
https://www.sufc.co.uk/club/vacancies/it-technician
Closing date for applications is Monday 13th March 2023.
Please note that in the instance of high volumes of applications we may close this vacancy earlier than the closing date noted above.
Eligibility for Employment in the UK
In accordance with current legislative requirements the successful applicant must produce documentary verification of their eligibility to work in the UK and will not be allowed to start work until this has been received.
Equality and Diversity
Sheffield United FC is committed to the principle of equal opportunity in employment and its employment policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.
Sheffield United FC are a Disability Confident Committed Employer. If you would like further information regarding the scheme and how we are able to support disabled persons within the workplace, then please contact our HR team via our Official Club Vacancies Website.
Safer Recruitment
Sheffield United FC is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will be required to undertake appropriate safeguarding checks as well as providing proof of right to work in the UK. For further information on the Club’s Safeguarding Statement please access the following link: https://www.sufc.co.uk/club/policies/safeguarding-policy
Job Types: Full-time, Permanent
Salary: Up to £30,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: One location
Application deadline: 13/03/2023
Reference ID: BL022023-ITT
