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Our Client in the Education sector want to take on a well-rounded IT Technician full-time. You will be supporting the Head of ICT and Digital as well as the Senior Network Manager working on the maintenance and development of all ICT Networks and systems. Soft-skills all important in this role, finding the balance of clear and effective comms with senior leadership while also adopting an approachable, warm manner when addressing end-user (Student) queries/issues is key.

In an ideal world, you will have prior experience in the education sector or a similar type of environment.

We are seeking a friendly and approachable individual who can manage a busy and time-sensitive workload. This role will require some travel between sites so the appointed person will need a driving licence and access to a vehicle.

PRINCIPLE RESPONSIBILITIES:

• Network Maintenance: Provide support for the school servers and associated routines, including responsibility for administering back-ups.
• Provide hardware and software support for PCs.
• Maintain all peripherals within the school.
• Software Installation: Install new and upgraded software on PCs.
• Perform complete installations on new PCs.
• Install, configure and maintain anti-virus software across the network.
• Install all peripherals within the school.
• Technical Support: Provide support to users, including provision of technical classroom and office support.
• Undertake first and second line maintenance.
• Configure and maintain software applications for consistent use.
• Administer email and user group accounts.
• Ensure security maintenance.
• Website development and maintenance, as required: Design and upload pages and information to the website.
• Remove out of date material.
• Provide support to staff contributing to the website.
• Audit software (including licences, hardware, ICT usage and infrastructure) and ensure that appropriate records are maintained.
• Provide reports as necessary.
• Other: Assist with setting up ICT equipment.
• Maintenance or simple repair of IT equipment/apparatus where within the competence of the postholders or liaise with suppliers or companies for repairs.
• Install PCs/ hardware.
• Install software, evaluate new and existing software.
• Provide basic training in/instruction on software.
• Provide 'on call' system to resolve curriculum-based faults and problems where possible.
• Maintain and update asset register/stock of records for ICT equipment.
• Issue ICT equipment.
• PAT testing on ICT equipment.
• Contribute to the design development and maintenance of specialist ICT resources (e.g. School website, Frog, VLE, and any other IT based school resources.