Job description
About us
Northern WiFi is a small company based in Sudbury. We provide a wide range of professional IT services including Security Camera Systems, Networking & WiFi, Hosted Business Phone Systems, Web Design and more. Northern WiFi is committed to innovation and continuously seeks opportunities to expand and enhance our services. We closely follow technological advancements, industry trends, and customer feedback to offer the best-in-class solutions for our customers.
We are looking for an IT Technician to join our team and provide technical support to our customers. The successful candidate will have a strong technical background, excellent problem-solving skills, and the ability to troubleshoot hardware and software issues. The IT Technician will be responsible for providing technical assistance, responding to customer inquiries, and resolving customer complaints in a timely manner. This is an excellent opportunity for an experienced IT professional to join a fast-paced and dynamic team.
Responsibilities:
- Install and configure computer systems.
- Install Starlink Satellite internet dishes
- Install security camera systems
- Install networking equipment (WiFi AP's, Switches, Routers, Ethernet Cabling)
- Troubleshoot hardware and software issues.
- Perform maintenance tasks such as system backups, virus scans, and system updates.
- Provide technical support to users via phone, email, or in person.
- Monitor system performance and ensure security of data.
- Maintain records of repairs and maintenance activities.
A company vehicle will be provided. Applicant is requirted to have an Ontario G class drivers liscense or equivilliant. Some jobs are 2-3 hours away and will require driving longer than normal distances.
Applicant is required to have their own tools including a drill, impact drill, and basic tools. Any specialty tools will be provided.
Job Types: Full-time, Part-time
Part-time hours: 30 per week
Salary: $25.00-$30.00 per hour
Benefits:
- Company car
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Tips
Ability to commute/relocate:
- Greater Sudbury, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- IT Support/Installing (preferred)
Licence/Certification:
- Ontario G Class Drivers License (preferred)
Work Location: In person