it technician Mississauga
Job description
Logix Data Products Inc.
Job description – IT Tech Tier II and IT Tech Tier 1
Logix Data Products Inc. is an award-winning Managed IT Services provider that offers a pleasant, value-based working environment. We offer a competitive compensation package, including employee benefits.
The IT Technician II and 1 is responsible for onsite, in-house and remote service and support needs for our customers. Our ideal candidate has deep technical expertise and is customer service oriented.
Responsibilities:
- Installing, configuring, administering and troubleshooting a wide range of desktop hardware and software including Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware.
- Technical services and support at the network level: WAN and LAN connectivity, routers, FortiGate firewalls, and security. Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
- Deep working knowledge of operating systems - Windows, OSX, Linux
- Experience with ConnectWise ticketing system to ensure timely resolution of issues.
- Assemble, image and configure client workstations, servers, printers, scanners, mobile devices and other peripherals.
- Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
- Administration of Office 365: User administration, identity, access 365 license administration Office 365 policy compliance, configuration and PowerShell scripting for Office 365 and Active Directory.
- Apply industry “Best Practices” to all client sites.
- Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Skill Sets:
The ideal candidate will possess the following qualifications:
- Performs advanced technological systems support, maintenance and testing systems
- Proven technical, analytical and problem-solving tech support skills
- Ability to multi-task in a managed IT services (MSP) firm
- Ability to work under pressure with tight deadlines
- Must possess and demonstrate excellent interpersonal and communication skills as this is a customer-facing role
- Must have professional customer service skills
- IT Certifications: Cisco/ Microsoft/CompTIA certifications are an asset
- Highly motivated with a passion for technology
- Must have valid driver’s license and full access to a reliable vehicle
How to Apply
Please submit a cover letter with your salary expectations and a resume. We appreciate your interest, but only those selected for an interview will be contacted.
Job Type: Full-time
Benefits:
- Extended health care
- Dental care
- Vision care
- Life insurance
- Casual dress
- On-site parking
- Paid time off
Salary:
Schedule:
- 8-hour shift, with occasional after hours work and on-call required
Education:
- Post-secondary education in Information Technology/Computer Science
Required: Work authorization in Canada
Experience:
- Managed Services: 3 years (preferred)
License/Certification:
- Driver's License and access to a reliable car
- Work Location: In person
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Mississauga, ON L4W 4Y6: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a reliable car?
Experience:
- IT Support: 3 years (required)
Licence/Certification:
- Driving Licence (required)
- CompTIA A+ (required)
Work Location: In person
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Mississauga, ON L4W 4Y6: reliably commute or plan to relocate before starting work (required)
Experience:
- IT support: 3 years (required)
Licence/Certification:
- CompTIA A+ (required)
Work Location: In person
Expected start date: 2023-06-19
