IT Technician

IT Technician Newry, Northern Ireland

HBE
Full Time Newry, Northern Ireland 20500 - 26020 GBP ANNUAL Today
Job description

Job Purpose

The IT Support Technician will provide first line response for all issues reported through the Helpdesk Management System. This will include giving technical assistance to company users and our client network.

Key Responsibilities

  • Provision of technical support for in-house systems and software
  • Management of user accounts and privileges
  • Deployment of desktop PCs, laptops, tablets and equipment
  • Track inventory of hardware and software throughout the organisation
  • Provide 1st line response to all IT service requests by telephone, intranet and email
  • Troubleshooting technical issues relating to servers, PC's, printers, systems and telecoms
  • Providing technical support for Microsoft products including, File Structure and remote hardware diagnostics, Office 365, MS CRM, Sharepoint, Windows server 2008, 2012 (including applications IIS and SQL);
  • To carry out any other ad-hoc duties as requested

Essential Criteria

  • 5 GCSE’s to include Mathematics and English.
  • 6 months experience in a IT environment.
  • Working knowledge of Business Management Software (ie MS Office, MS Visio, MS Dynamics CRM, SharePoint, One Drive, Adobe Acrobat, Nitro Pro PDF)
  • Software & Hardware troubleshooting experience
  • Good knowledge of IOS/Android Tablets & Phones.
  • Ability to work as part of a team and establish good working relationships at all levels
  • Able to work to tight deadlines and under pressure
  • Able to demonstrate excellent communication skills, both orally and written.

Desirable Criteria

  • Previous experience in programming of SQL, ASP, SSRS etc.
  • Working knowledge of Windows Servers. (Active Directory).

HBE is an Equal Opportunities Organisation.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday
  • Overtime

Work Location: One location

IT Technician
HBE

www.hberm.com
Newry, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Related Jobs

All Related Listed jobs

help desk technician
Taylor Rose MW Peterborough, England 25000 - 18500 GBP ANNUAL Today

Taylor Rose MW is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering...

Team Member - The Cafe
Tesco United Kingdom 10 GBP HOURLY Today

An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.

Consultant Cellular Pathologist
University Hospitals Plymouth NHS Trust Plymouth, England 88364 - 119133 GBP ANNUAL Today

There may be an opportunity for a mutually agreed re-organisation amongst the present pathologists current areas of specialist interest to allow the incumbent

Customer Advisor
The AA Remote 21316 GBP ANNUAL Today

As the first point of contact we stay empathetic, professional, and put our customers first to provide a professional claims service.

Front of House - Team Member
Paris Baguette London Today

Reports to: General Manager At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a...