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Job description

We are expanding our IT team and have an opening for a detail-oriented IT Technician who is passionate about technology and enjoys finding new ways to improve efficiency. Ideal candidate likes working with people and excels at problem solving.
Responsibilities:
You will need to be hands on with all aspects of the I.T. department, this includes:

• Provide technical support to internal office users, as well as remote support for branch offices.
• Installs, configures, and maintains new end-user hardware, software, and peripherals.
• Installs, configures, and maintains new or existing servers, software, and operating systems.
• Installs, configures, and maintains IP phones and phone systems.
• Create in-depth documentation of processes and system configuration.
• Monitors, troubleshoots, and resolves issues with hardware, software, and networking.
• Work with vendors to maintain copiers, plotters, scanners.
• Various other responsibilities may be assigned as needed.

Required Skills:

• 5+ years of experience in the IT industry
• Experience in Microsoft 365, Azure, Active Directory, Windows Server, Hyper-V, PowerShell.
• Strong documentation and organization abilities
• Must be detailed oriented
• Ability to learn quickly
• You must be able to lift 50 pounds, have a clean driving record, and pass a drug screening.

Preferred Skills / Experience:

• Relevant IT Certifications (CompTIA, Microsoft, Cisco, etc.)
• A bachelor’s degree in Computer Science
• Experience with some of the following: InTune, AirWatch, Dell, Zendesk, Ubiquiti, Veeam, MDT, PDQ, PRTG, Access Control, Sage 100, PrinterLogic, AutoCAD, IP Cameras, LastPass, Web development, etc.

Benefits

• Competitive salary and benefits, including medical, dental, vision, life, AFLAC, and 401k

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Work Location: In person