it technician

it technician United Kingdom

GLOSSYBOX
Full Time United Kingdom 23000 - 21000 GBP ANNUAL Today
Job description

Job description

Role Title: Care Technology Installer

Hours: Full time, 37.5 hours pw

Location: You will work from home but will travel in and around the local Ipswich area to install our care technology in customers’ homes or care homes.

Alcove - Help us keep elderly and vulnerable people safer and better connected by using digital technology

Alcove (www.youralcove.com) is a market leader in assisted care assisted technology that is disrupting social care by embracing technology and using connected, smart technologies to keep elderly and vulnerable people safe and better connected whilst allowing them to remain independent in their home. By installing sensor-based technologies within individuals’ homes, the health and well-being of vulnerable residents can be better monitored remotely, leading to potential problems being identified earlier.

We specialise in delivering connected care technology for local authorities, the NHS, housing associations and sheltered accommodation providers across the country. We are the market leader in data led, digital connected care technology in the UK and are scaling rapidly in the country.

We are looking to recruit highly motivated individuals to join us as our Care Technology Installers and play a key role in delivering on our technology contract in the local Suffolk area and help older and vulnerable people to live more independent lives. You will be responsible for installing our technology in our clients’ homes, working closely with family members, social workers, local authorities and the Alcove team to ensure a fully customised tech solution that provides the best for their health and well-being.

What you will be doing:

1) Deliver, collect, install, and demonstrate, repair and maintain care technology in people's own homes across the Suffolk area.

2) 1st installations should be attended to by 9am

3) All administration relating to the installation should be conducted on site or immediately before the next install

4) All technology set up and testing should be done at least the night before an installation if not sooner

5) A minimum of 3 installations/visits will be required daily following training

6) You will travel by driving your own vehicle (car/motorbike/etc)

7) You will support people of all ages to maintain their health and wellbeing, including those people who are leaving hospital or to prevent the need for them to use other health and social care support.

8) You’ll also be supporting unpaid carers to carry on caring for friends and family.

9) Day-to-day management of stock and maintenance of stock

10) Set up / repair / collection of care technology in people's own homes. This could also include supporting them to use their own mobile and smart home technology, apps, etc as needed. You will be supported by our team of tech advisers

11) Move and track equipment in and stock movements through our computerised bar code scanner system.

12) Carry out risk assessments; provide advice and assistance to ensure the client’s safety and wellbeing referring them, if necessary, to appropriate services for assistance.

13) Respond to emergency requests and safeguard client’s, alerting other services or contacts.

14) Maintain and document accurately all, installations, emergencies, handovers and in accordance with agreed procedures.

15) Manage enquiries, ensuring faulty equipment is reported making arrangements for or repair to minimise the risk.

16) Maintaining links with internal and external agencies to facilitate access to their help at times of emergency

17) Train and instruct new members of staff in a ‘hands on’ and continuing learning process.

18) Some admin possible booking other referrals into the CTIs diaries etc

Essential Skills

· Excellent interpersonal skills – you can build rapport with people easily and are a good listener

· You are a strong team player, are flexible approach and have good communication skills

· Good level of general education

· Able to work in a fast-paced environment

· Live in the local area

· Ability to prioritise and categorise based on information provided and using sound judgement

· Effective written skills

· Effective organisation and time management skills. Organised and diligent. Self-starter.

Helpful Skills

· Experience (personal, paid or voluntary) of working with disabled adults and older people

· Knowledge of technology and a passion for it

Details:

Salary up to 23k per year depending on experience, in addition to mileage

Only shortlisted applicants will be contacted. Please note that you must have the right to live and work in the UK and be able to provide satisfactory references in due course.

Job Types: Full-time, Permanent

Salary: £21,000.00-£23,000.00 per year

Benefits:

  • Company pension

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Application question(s):

  • Based in Ipswich or local area?

Licence/Certification:

  • driver's license and access to a vehicle? (required)

Work Location: In person

Application deadline: 04/07/2023

it technician
GLOSSYBOX

www.glossybox.de
Berlin, Germany
Caren Genthner-Kappesz
Unknown / Non-Applicable
51 to 200 Employees
Subsidiary or Business Segment
Internet & Web Services
2011
Related Jobs

All Related Listed jobs

Internal Controls Accountant
EG Group Blackburn, England 50000 GBP ANNUAL Today

Bachelor's degree in computer science or three years of relevant experience in a related field is preferred. The Developer will need excellent debugging skills

Movie Interviewer
Entertainment Works International London, England 11 GBP HOURLY Today

Ou will need to be available on Saturday afternoon/evenings, Friday evenings, and other weekday evenings. Vue Cinema, Westfield Shopping Centre, Shepherds Bush.

Psychology Graduate, Blackburn
Tradewind Blackburn, England Today

The role involves working with students who require extra support with their emotional and behavioural needs, helping them to access the curriculum and make

Customer Service Assistant- SPAR Swanage
Appleby Westward Group Ltd Swanage, England 10.42 GBP HOURLY Today

Hourly rates of pay: 10.42 per hour (aged 23 +), 10.18 per hour (aged 21-22), 7.49 per hour (aged 18-20). Flexibility to work shifts which may include early

Business development / Field Sales - Self employed...
LondonSwedes London, England 18.75 GBP HOURLY Today

Whether you are contacting estate agents via calls and walk-ins to introduce services; generating opportunities through calls/emails / social selling;