IT Team Lead Manchester, England
Job description
Teaching, Learning & Student IT Team Lead, IT Services
About IT Services
IT Services at the University of Manchester is a vibrant and fast moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.
Find out more about our organisation and values:
- IT Services: About us
- Working at The University of Manchester
This role
An opening has arisen for an experienced people/team manager to join the Teaching, Learning & Student IT Team, where you will be responsible for leading a high performing team of Developers and Analysts within our Campus Solutions Team.
Campus Solutions is the primary admissions, applicant, student and curriculum management application at the University and this role will be responsible for managing the team to support the system and develop new services within it.
While this is a role within IT Services, the focus is very much on people, team and stakeholder management, rather than technical development.
The successful candidate will have proven experience of leading teams by providing direction, setting goals and deadlines, delegating, and tracking tasks. You will be an excellent communicator and have a history of building relationships within the team as well as with stakeholders. You will demonstrate your ability to monitor team performance – with an aptness to motivate team members and recognise and reward high performance. You will exhibit the ability to listen to team feedback and resolve issues or conflicts. Supporting customers is also essential, with the opportunity to work across a wide customer base throughout the University. You will also have an awareness of software engineering, software and systems architecture and a general understanding of the role of IT within an organisation.
This is a senior role in the IT Leadership Team, reporting directly to the Associate Director for Teaching, Learning & Student IT.
Specific Role Requirements
In addition to the Person Specification criteria detailed in the job description, the successful candidate will also demonstrate the following:
Essential:
Experience of working with or leading teams working across large, complex business systems.- Awareness of SDLC (Software Development Life Cycle) methodologies.
- Understanding of the ITIL service management practices (e.g. incident management, service request management, problem management).
- Sound understanding of general IT concepts and the ability to articulate and discuss systems matters with technical specialists.
- Experience of leading and mentoring teams to foster a culture of continuous learning and innovation.
- Good communication skills and ability to engage with different types of stakeholder
- Experience of managing budgets
Desirable:
- Knowledge of and/or experience with Oracle PeopleSoft/Campus Solutions
- Experience with Oracle databases
- Knowledge and/or experience of the Higher Education sector
When addressing the person specification criteria in your application for the role of IT Team Lead, please ensure you make reference to the specific role requirements above, along with those in the job description.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here
Blended working arrangements may be considered
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Enquiries about the vacancy, shortlisting and interviews:
Name: Sharon Newton
Email: [email protected]
General enquiries:
Email: [email protected]
Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria
