
IT Systems Engineer Remote
Job description
We're a bootstrapped company, with 280+ awesome Arcs (our collective noun) today around the world. Our purpose is to Help People Make Smart Choices Online. We achieve our goals by building products that help people have fun, avoid the bad choices, and make the right play.
Why we need you:
What you’ll be doing:
- Diagnose solutions for simple and complex problems, and be able to communicate these solutions with ease and confidence to both technical and non-technical audiences
- Challenge current ways of doing things and help implement better, smarter ways to make the tech environment out of this world.
- Be responsible for providing the best end-user experience for our staff whilst maintaining our security posture.
- Apply your experience to the challenges or vendors to resolve
- Document procedures, policies, technical instructions, and security practices
- When you think you are done, make it better!
Ticket to Play
- Have experience with Windows, macOS, and Linux server and client operating systems, as well as various hardware
- Experience with MDM products (we use Jamf and Microsoft Endpoint Manager)
- Experience in implementing, configuring, and administering SaaS products (we use Notion, Microsoft 365, Okta, Slack, and many more!)
- An understanding of technologies such as Azure AD, DNS, SSO (SAML/OIDC/etc.), SCIM, LDAP, REST, Cisco Meraki
- Experience with LAN, WAN and VPN (P2S & S2S) configurations and on-prem firewall and/or CASB is recommended.
- Cloud computing experience (AWS or Azure).
- Scripting skills in some or all of bash, PowerShell, Python, or others are preferable.
- Experience working in a fast-paced and ambiguous environment, as well as being open to change and helping others to embrace it
- Be well organised, self-sufficient, and able to prioritise workload
- A burning desire to make things more automated, scalable, and user-centric.
- The desire and ability to grow with a supportive, talented team around you.
Initial Conversation Talent Team – approx. 30 mins- 1st Stage Interview with System Operations Manager and another member of the team – 45 mins
- Take Home Test (we’ll email you some details)
- 2nd Stage Interview (Task discussion) with System Operations Manager and another member of the team – 45 mins
All the interview stages are held over Zoom. If you have a disability, a learning difficulty as dyslexia, a medical condition or other individual need for an adjustment to our process; and you believe this may affect your performance in selection, we’ll be happy to make reasonable adjustments to our processes for you. Please let us know in good time, so that we can support you to perform at your best.
What we can do for you:
Flexible working hours – “work your way”- 25 days holiday, plus we close over end of year holiday period. You also get two days for your birthday and a life event, and two paid volunteering days a year.
- Private healthcare including dental, optical, physio, wellbeing and talking therapy
- Up to four months gender neutral paid parental leave
- A flexible budget towards learning and benefits every year
- Social events
- Eligibility for our discretionary bonus scheme
- Company-wide share option scheme
- Pension contribution matched up to 10%
- Life insurance cover of 4x salary
You can see more information about all of our awesome benefits here.
Diversity, equity and inclusion at iTech Media
