IT Systems Administrator Cambridge, East of England, England
Job description
The Department of Pharmacology is seeking an IT technician to work in its busy teaching and research department in the School of Biological Sciences. It is a thriving, friendly and dynamic community of staff and students, perfectly-sized to promote productive collaborations that cover the full breadth of activity within the field. It is also outward-looking and agile, with outstanding international and cross-disciplinary connections. We offer a supportive and inclusive working environment and actively encourage and promote career training, development and progression.
The post holder will act as the first point of contact for all IT support, issues and requirements and will liaise and coordinate with the IT Manager (direct line manager) to collectively provide comprehensive support across a variety of computer user needs. This includes responding to requests directed to IT helpdesk, prioritising and allocating tasks, ensuring queries and responses are dealt with in a timely manner. The post holder will install hardware and software and keep the configuration management records up to date.
The successful candidate will be passionate about customer service, have a proactive and enthusiastic attitude to problem solving and excellent interpersonal and communication skills both verbal and written.
If you have any questions about this vacancy or the application process, please contact the HR Team ([email protected]).
The Department holds an Athena SWAN bronze award, demonstrating a commitment to provide equal opportunities, values diversity and is committed to equality of opportunity.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please contact Jenny Baptista ([email protected]).
Please quote reference PL34277 on your application and in any correspondence about this vacancy. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
