IT System Administrator (Junior) - part time 20 hours London, England
Job description
The DSL is part of a long-standing tradition of excellence in the world-wide networks of more than 140 schools abroad. All are independent schools accredited and supported by the Federal Republic of Germany. The DSL offers a challenging educational program from Kindergarten to Abitur for 870 pupils with a specific emphasis on German language and culture.
The school has a bi-lingual Administration Team that supports all departments across the DSL and the role is situated in the Grade II listed Douglas House.
Position:
- Help administer the school’s computerised systems supporting the IT Manager/IT Systems Administrator.
- Support and maintain the Level 1, 2 helpdesk.
- Troubleshoot end user desktop hardware & software problems.
- Setup and maintain new desktop hardware and machines.
- Help maintain the School’s iPad fleet through Jamf MDM (Mobile Device Management System)
- Carry out IT related projects as assigned in a diverse environment.
- Setup and maintain user accounts in active directory, Office365, ParentPay.
This position requires a motivated team player who is capable of unsupervised tasking
Requirements:
- Familiar with current Microsoft Windows server and desktop operating systems, Office 2021/365, and standard applications in a domain environment.
- Experience in troubleshooting, network and desktop issues
- Gather quality information in order to be able to diagnose and solve IT problems and discern the level of support required
- Maintain a professional manner when dealing with end users
- Work as part of a team and maintain composure in the face of changing workloads and constant interruptions
- MCSA or equivalent knowledge
- Help Desk L1 and L2 experience
Desirable Skills
- Familiar with requirements in an educational setting
- Familiar with cloud services
- Experience with integration of Apple products (i.e. iPads)
- German speaker would be advantageous, but not essential
Personal attributes
- Have excellent interpersonal skills
- Be sympathetic to the needs of others and have a friendly and positive manner
- Ability to meet deadlines and adjust to changing priorities
- Ability to follow instructions and work autonomously, but also being able to recognise when you are in over your head
- Ability to quickly gain new skills and knowledge when faced with new challenges
Other information:
- Competitive salary depending on experience
- Career development and training
- Flexible working
- 25 days + pro-rata
- Working as part of a motivated and engaged workforce
- Excellent pension contribution
- Enhanced sick pay
- Cycle to work scheme
- Spacious, bright office and excellent IT equipment
- Beautiful rural setting next to the River Thames
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be subject to an enhanced DBS check.
The DSL welcomes applications from all applicants who meet the requirements for the position, however we are especially keen to receive applications from those in minority groups for which the School is currently underrepresented. We celebrate diversity and thrive on the benefits it brings.
