IT Support Technician Eastleigh, England
Job description
Company description
Established in 1996, Pantec is a trusted IT Support, Hosted Telephony Solutions, Broadband/Comms etc i.e. Complete IT Solution Provider of choice for a number of small, medium and large scale businesses and organisations, as well as individual clients.
Our team has a wealth of experience covering a broad range of operating systems, products and services and aims to enhance clients' business performance through the provision of cost effective industry standard and customised solutions. We provide independent and impartial advice, tailoring our services to the client's individual specifications and changing requirements.
Job description
IT TECHNICIAN (1st & 2nd Line)
IT TECHNICIAN / IT SUPPORT / 1ST & 2ND LINE / WINDOWS SERVER / ACTIVE DIRECTORY / HARDWARE / MOBILE DEVICES / VOIP / DOMAINS / NETWORKING / MICROSOFT 365 / EXCHANGE
Salary Range - £20,000 to £35,000 a year, Benefits (Private Health Insurance)
Job type - Full time, Permanent
Location - on Site in Fair Oak, near Eastleigh; occasional customer site visits. Working from home negotiable.
Your new role
An IT Technician / Professional (1st & 2nd Line) is required to work as part of small team dedicated to looking after the IT needs of our customers that range from individual clients through to multi-national, small to large scale organisations. We act as the internal IT department for our clients, assisting them in their use of IT equipment and telephone systems.
What you'll need to succeed
Working within a small IT Support team, the IT Technician will take responsibility for providing technical support to customers via phone, email and sometimes onsite, managing and maintaining support systems, software applications and equipment in line with business and security needs.
We would like to receive applications from existing 1st & 2nd Line IT Support candidates who can demonstrate experience and knowledge (although training will be given as necessary) of the following essential skills:
- Support of Microsoft desktop & server operating systems
- Support of end user (desktop, laptop and specialist) hardware
- Active Directory, user maintenance, setup and configuration
- Desktop and Laptop hardware installation and maintenance
- Mobile device (Apple IOS/Android) support
- VoIP telephony systems
An ideal candidate would also have the following desirable skills:
- A valid UK driving licence and access to a vehicle
We are looking for an individual who has a genuine passion for technology and motivation in helping people to use it. We are particularly interested in someone with personal qualities such as good communication skills, politeness, patience, a ‘can do’ attitude is a must and a willingness to learn and adapt.
What you'll get in return
The role offers a Salary range of £25,000 to £35,000 a year, including option for Private Medical insurance, discounted health incentives e.g. gym membership, Fitbit/Garmin, Galaxy Watch, holidays to name a few. The job is mainly office based, however working from home options are negotiable.
We also offer an opportunity to work across a very wide range of systems and technologies, a friendly and supportive working environment and some geeky humour.
What you need to do now
If you're interested in this role, please apply telling us about yourself and why you think you would be suitable for the role, send us an up-to-date copy of your CV.
Job Types: Full-time, Permanent, Freelance, Graduate
Salary: £20,000.00-£35,000.00 per year
Benefits:
- Employee discount
- On-site parking
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Eastleigh, SO50 8RG: reliably commute or plan to relocate before starting work (preferred)
Experience:
- IT Support: 1 year (preferred)
Work Location: Hybrid remote in Eastleigh, SO50 8RG
