IT Support Technician

IT Support Technician London, England

Evolutions Post Production Limited
Full Time London, England 20000 - 25000 GBP ANNUAL Today
Job description

An exciting opportunity has arisen for a dynamic IT Support Technician to work in the Post Production Industry in Soho, as part of a team of skilled professionals servicing client and staff needs.

  • Servicing up to 300 clients and staff across multiple sites in central London and Bristol
  • 1st / 2nd line IT support technician with at least two years of experience.
  • Experience in remote support applications VNC/ RDP/TeamViewer, as well as hands on support.
  • Excellent communication skills and ability to understand client requirements.
  • Network troubleshooting: TCP/IP, DNS, DHCP, Patching.
  • Server Knowledge: Microsoft AD environment (W2012 + ), GPOs, User Account Management, Security Groups, Distribution Groups.
  • Microsoft Azure/365 knowledge
  • Desktop support: Win 10/11 Pro, MS 365 Office suites - MS Outlook, Word, Excel, PP, Anti Virus, Printer management.
  • A good knowledge of general IT infrastructure and peripheral devices, such as Printers / MFPs, Wifi APs, hubs and switches.
  • Required qualifications(one of) or equivalent: ICT L3, CompTIA, MTA, MSCA, CCNA
  • Desired qualifications, HND or equivalent in Computer science / MSc IT

Job Type: Full-time

Salary: £20,000.00-£25,000.00 per year

Benefits:

  • Casual dress
  • Childcare
  • Company events
  • Company pension
  • Cycle to work scheme
  • Gym membership
  • Life insurance
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Education:

  • Certificate of Higher Education (required)

Experience:

  • Technical support: 2 years (required)
  • Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 26/05/2023
Reference ID: 1st / 2nd Line IT Support Technician working in the Post Production Industry in Soho.

IT Support Technician
Evolutions Post Production Limited

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