Find More Than 10K+
United Kingdom Jobs

Do you enjoy providing high-quality IT support to businesses but prefer working face-to-face? If you crave a role that nurtures your abilities and fuels your growth, look no further!

Our dynamic support team is at the forefront of strategic advice, exhilarating project work, and hands-on desk-side IT support. We support innovative, ground-breaking SMEs in industries like biotechnology, life sciences, and finance. Join our team and get ready to make a big impact!

• We are a friendly bunch with passion and ambition. We thrive on teamwork, learning, and development.
• We are committed to your personal career growth, and we will provide you with training opportunities to further your technical skills and progress within the business.
• You will be part of our profit share scheme and be able to join our BUPA health insurance and enhanced pension scheme.
• You will receive 25 days holiday plus Bank Holidays, increasing by one day every 2 years you work with us.
• We are situated only a short walk from Cambridge North train station and local bus routes and offer free onsite parking.
• We encourage our employees to socialise outside of work and organise social events throughout the year such as the Cambridge Lockhouse, Go Karting, Crystal Maze, bowling, BBQ’s and dinners.

• You will be supporting typically 4-6 clients, working on-site 4 days a week (generally within London although travel to Cambridge, Stevenage and Potters Bar may be necessary)
• We aim for you to work 1 day a week from home but may be required to come into our Cambridge office.
• You will quickly be up and running with onsite client support, with assistance from our head office service desk team.
• You will be part of delivering varied and interesting IT projects.
• You will be providing guidance and advice for clients.

• The ability to build strong relationships and gain the trust of the clients you visit.
• Excellent customer skills: you must be a people person with patience and confident communication skills.
• Great problem-solving skills with the ability to see the challenge through.
• Excellent and proven technical skills within a Windows environment, with an ability to pick up and troubleshoot issues with Linux and MacOS also.
• Proficiency in managing on-prem Active Directory and other Windows server roles.
• Exposure to virtualisation, either through VMware or Hyper-V, and an understanding of the core functionality.
• Proficiency in managing Microsoft 365 tenancies across various products such as Exchange Online, SharePoint Online, and Microsoft Teams.
• Exposure to running clients in a hybrid environment with AD DS and AAD.
• Exposure to virtualisation on Azure or AWS.
• Exposure to serverless public cloud-based services, such as Azure Blob Storage.
• Experience with backup systems and storage platforms.
• Core understanding of networking and firewall management.

If this sounds like you, send us your CV and apply today!