IT Support Engineer Sittingbourne, England
Job description
By joining our growing First Line Support Engineer team at Tribeca, you'll be assisting businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value the input of all the engineers on the team.
You'll be responsible for:
- desktop and laptop fixes
- supporting users remotely and over the phone
- troubleshooting Windows 7 & 10
- managing active directory and group policy
- liaising with third party support teams, such as Sage and Bloomberg
In your daily role, you’ll gain exposure to:
- Office 365, Windows Servers 08 – 16 as well as networking equipment.
We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. You'll have regular one to ones with your manager, where you can discuss objectives, and how to go to second-line and beyond.
To qualify for this position, you will need experience supporting Microsoft Windows and active directory.
Your success will be defined by KPIs focused on:
- quality notes
- first time fixes
- good feedback from users
The benefits package consists of:
- private medical insurance
- 33 days annual leave including 8 bank holidays
- a 4% matched pension
- individual yearly training budget
- team social events
- a private counsellor
- ride2work scheme
- 4X salary death in service insurance
- 4X salary critical illness insurance
If you feel you have the necessary experience for this position then please do apply now, we would love to hear from you.
#TT1L
Job Types: Full-time, Permanent
Salary: £20,000.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Reference ID: #FLE2
