IT Support Engineer

IT Support Engineer Winchester, England

Remit Resources
Full Time Winchester, England 18.75 - 25 GBP HOURLY Today
Job description

1st Line IT Support analyst needed for this award winning IT service provider who provide services into the education sector.

Working on site at a school in Winchester, this role will involve providing 1st line IT support to users at all levels on their systems, hardware and software. Responsibilities are broad and will include:

  • Responding to queries, running diagnostic programs, isolating problems and determining and implementing solutions.
  • Follow up with customers to ensure the issue has been resolved to high levels of customer satisfaction.
  • Prioritising and managing assigned workload.
  • Build key relationships with key technical contacts at client sites and third parties.
  • Escalation of hardware and software issues to the relevant parties.
  • Escalation of Active Directory, Hardware, Backup and Windows Server issues to the relevant parties.
  • Technical support of a classroom environment, including interactive displays, printers workstations.

The right person will have experience in an IT support or Helpdesk environment, have a passion for technology and show a real commitment to delivering world class customer service

A current Enhance DBS certificate is needed for this contract

Job Types: Full-time, Temporary contract
Contract length: 3 months

Salary: £150.00-£200.00 per day

Ability to commute/relocate:

  • Winchester: reliably commute or plan to relocate before starting work (required)

Experience:

  • Microsoft Windows Server: 1 year (preferred)
  • Computer hardware: 1 year (preferred)

Work Location: One location

IT Support Engineer
Remit Resources

www.remitr.com
Toronto, Canada
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Financial Transaction Processing
Finance
2016
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