IT Support Engineer Remote
Job description
Description
This sub family is responsible for interacting with customers to handle service inquiries and problems. Duties may include examining customer problems and implementing appropriate corrective action to initiate a repair, a return or service the product in the field. IMPACT: Works on day-to-day objectives with limited impact beyond the scope of own work area/ project team. Works under supervision on less complex projects/ assignments. COMPLEXITY: Solves simple, routine technical problems following established procedures and policies. Develops products, solutions, processes using basic principles, theories and concepts within own technical specialty. COMMUNICATION: Communicates with peers to explain facts, basic analysis, processes and practices related to area. LEADERSHIP & TALENT MANAGEMENT: KNOWLEDGE: Requires basic knowledge of and ability to apply principles, theories, and concepts of narrow technical domain. TYPICAL EDUCATION & EXPERIENCE: Typically requires BS degree or equivalent experience and less than 2 years prior relevant experience.
SATURN
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
