IT Support Associate

IT Support Associate London, England

Amazon UK Services Ltd.
Full Time London, England 32000 - 37500 GBP ANNUAL Today
Job description

  • One or more years’ experience supporting operating systems (Windows, Macintosh or Linux)
  • Experience supporting through various channels (on-premise)
  • Proficiency supporting office productivity applications ( Outlook, Word, and Excel)
  • Experience using a ticket system for customer service requests
  • Experience with PC imaging
  • Experience with hardware troubleshooting (Client/Sever, Network equipment)
  • Proficient in English
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services Organization, you will have an opportunity to make a valuable contribution to that goal supporting internal employees

Key job responsibilities
This role is a technical on-premise position supporting internal employees. This position requires hands-on experience in supporting PC hardware, software and internal tooling for employees. It requires working with internal ticketing tool to communicate with customers.Prepare hardware for new hires joining the company and also manage IT asset inventory

We are open to hiring candidates to work out of one of the following locations:

London, GBR

  • Knowledge of basic network troubleshooting
  • Understanding of the basic concepts of Information Systems security
  • Experience providing IT support in a medium to large sized company
  • A demonstrated willingness to learn and apply new technology
  • Ability to identify and proactively resolve or escalate issues
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).

IT Support Associate
Amazon UK Services Ltd.

https://www.aboutamazon.com/
Seattle, United States
Andrew Jassy
$10+ billion (USD)
10000+ Employees
Company - Public
Internet & Web Services
1994
Related Jobs

All Related Listed jobs

Contact & Liaison Officer
Sheffield City Council Sheffield, England 22369 - 24496 GBP ANNUAL Today

The role of the CLO is to act as bridge between fostering social workers and foster carers so you need to be a keen asset in communication strategy.

Warehouse Order Picker - Rotating Days and Nights
Culina Logistics Haverhill, England 15 GBP HOURLY Today

Rotating Days and Nights - Hourly Rate of 15.00 including 2 per hour bonus (31,200. pa)*. Employee benefit platform with great discounts on high street

Maintenance Person
Gainsborough Hall Care Home Royal Leamington Spa, England 11.5 - 12 GBP HOURLY Today

Accompanies local fire officer on inspections. DIY skills to support the range of maintenance activities. Develops and implements preventative maintenance

Team Member
Greggs Brecon, Wales 10.6 GBP HOURLY Today

Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers.

Document Production Specialist
Devonshire Remote 19 GBP HOURLY Today

Be an experienced Legal Document Production Specialist this is absolutely non-negotiable. Always striving for as close to 100% accuracy.