Job description
- One or more years’ experience supporting operating systems (Windows, Macintosh or Linux)
- Experience supporting through various channels (on-premise)
- Proficiency supporting office productivity applications ( Outlook, Word, and Excel)
- Experience using a ticket system for customer service requests
- Experience with PC imaging
- Experience with hardware troubleshooting (Client/Sever, Network equipment)
- Proficient in English
Key job responsibilities
This role is a technical on-premise position supporting internal employees. This position requires hands-on experience in supporting PC hardware, software and internal tooling for employees. It requires working with internal ticketing tool to communicate with customers.Prepare hardware for new hires joining the company and also manage IT asset inventory
We are open to hiring candidates to work out of one of the following locations:
London, GBR
- Knowledge of basic network troubleshooting
- Understanding of the basic concepts of Information Systems security
- Experience providing IT support in a medium to large sized company
- A demonstrated willingness to learn and apply new technology
- Ability to identify and proactively resolve or escalate issues
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).
Amazon UK Services Ltd.
https://www.aboutamazon.com/
Seattle, United States
Andrew Jassy
$10+ billion (USD)
10000+ Employees
Company - Public
Internet & Web Services
1994