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Under the direction of the Executive Director, Ambulatory/Managed Care, Director, Ambulatory Care, or Director of Community Health Services manages, supervises, and coordinates the daily activities of an assigned program or project.

Covid 19 Risk Tier - Intermediate Risk Level

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• Plans, organizes, directs and coordinates the administrative activities of an assigned program or project in the Ambulatory and Managed Care Department;
  
• Directs, supervises, and evaluates the work of subordinates in the assigned areas of responsibility;
  
• Consults with and makes recommendations to the Directors in the areas of program formulation, implementation, improvement, and evaluation;
  
• Develops administrative policies, procedures, controls and reporting systems for projects/programs under supervision;
  
• Directs and participates in the preparation of comparative analysis, financial projections, programmatic and operational reports to evaluate and monitor effectiveness;
  
• Assists in preparing budget proposals for department, including working with the Directors and clinic administrators in the preparation of the annual budget;
  
• Provides analytical, decision and project support for Ambulatory and Managed Care services;
  
• Monitors the revenue and expenditures of Ambulatory and Managed Care against the annual budget, and develops and monitors systems of fiscal and management control;
  
• Selects and trains staff in departmental activities and procedures;
  
• Advises Directors of interpretation and application of relevant healthcare policies;
  
• Attends committee meetings and generates reports as required;
  
• Prepares annual statement of goals and objectives, involving subordinates in the process;
  
• Provides technical resources to subordinate professional and technical staff;
  
• Coordinates activities with and represents the department with other departments or agencies and/or external stakeholders;
  
• Performs other related duties as assigned.

Sufficient education or training and experience to demonstrate possession of the following knowledge and abilities:

Experience Note: The knowledge and abilities required to perform this function would normally be acquired through training and experience equivalent to a Bachelor's degree in health care or business administration and two (2) years of increasingly responsible administrative or supervisory experience in a major ambulatory services program in a teaching hospital. A Master's degree in health care administration or related field is desirable.

Knowledge of:

• Advanced principles, practices and techniques of healthcare administration;
  
• Principles of modern ambulatory service management and coordination;
  
• Principles of personnel management and supervision, including training, evaluating and budgetary preparation and control;
  
• Regulations and laws common to the operation of ambulatory delivery systems in California;
  
• Administrative problems involved in the operation of a complex modern ambulatory delivery system;
  
• Principles of management analysis and organizational design necessary to formulate and implement administrative policies;
  
• Work related computer applications, such as word processing, spreadsheets, database or specialized department programs.
  
  Ability to:
  
• Plan, organize and direct a comprehensive administrative services program;
  
• Develop and implement effective new methods and procedures;
  
• Develop and interpret financial and operations studies and analyses;
  
• Interpret and apply provisions of federal, state and local laws and regulations as they apply to hospital/ambulatory functions and activities;
  
• Act as liaison to, advise and/or resolve differences with public and private agencies, other departments, the general public, and departmental employees;
  
• Communicate effectively orally and in writing;
  
• Establish and maintain effective working relationships with those contacted in the course of work, and;
  
• Prepare clear and concise correspondence and reports.