IT Support Assistant London, England
Job description
Explore Group is a leading Technology Recruitment Agency with offices in London, Reading and New York. Through lots of hard work and dedication, the Explore Group has successfully built an agency with multiple brands, covering the complete Technology space.
We're looking for an energetic IT Support Engineer with some generic Office Administration skills to come on board into our office in the City of London. The ideal candidate will come from an IT Support role within a recruitment agency or another service provider. It’s a vital business support role so would be suited to someone who has demonstrated experience in providing various areas of support across different levels of a business, We are looking for someone who can support and manage the back-office IT processes and operations from our London office. The office environment is fun and energetic as it’s predominantly sales staff who always have things going on.
Note: This is supporting both hardware and software.
Responsibilities of the role:
IT Support
- Hardware - set up physical desk stations (PCs), troubleshoot basic issues, complete desk moves, printer management
- Software - Office 365, setting up new starters across all our systems, basic 1st line troubleshooting
- Systems Management - Bullhorn, Cloudcall, OneUp Sales, LinkedIn
- Auditing - keeping track of all equipment such as laptops
- 3rd Parties - be the main point of contact with our third party IT Support Provider
Office Administration
- Manage stationary orders, ensuring we're never low on stock
- General office upkeep, reporting broken items and ensuring a fix
- Manage office moves (physically setting up new work stations)
You will need to be highly organised in this role, as you will have responsibility for a number of different areas which, at times, may require attention simultaneously.
Salary and benefits:
- Up to £25,000 dependent on experience
- Season ticket loan
- Annual leave increase with service
- Gym reimbursement
- Perkbox
- Eligible for quarterly incentives with sales team
- Beer/wine Fridays
- Casual Friday
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Referral programme
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: ITA1713
Expected start date: 11/09/2023
