it support analyst Wakefield, England
Job description
Salary: Starting at£25,878 per year (Grade 6), plus shift allowance
Contract: Permanent, full-time, 37 hours’ per week
Hours: Early and lateshift pattern, between 6am and 10pm
Location: YPO Headquarters, 41 Industrial Park, Wakefield WF2 0XE
Benefits: 27 days’ holiday, plus bank holidays, 3 discretionary closedown days and Local Government Pension Scheme
Are you a proactive problem solver with a strong passion for delivering exceptional IT support? If so, YPO is seeking a motivated individual to join our Service Desk team as an IT Support and Engagement Officer.
In this role, you will draw on expertise to assist our internal and external users in resolving IT issues they may encounter. Your exceptional communication skills will enable you to guide individuals through step-by-step solutions with patience and clarity, both on-site and remotely, delivering a positive and efficient experience.
You will take pride in being well organisation, demonstrating the ability to independently manage tasks, work in a team, and prioritise workload effectively. Your forward-thinking approach allows you to plan ahead and meet tight deadlines without compromising quality or customer service, and as a team we strive to consistently deliver an outstanding experience.
Further essential and desirable criteria for this position can be found in the Job Description on the company website.
“Our mission is to help the public sector achieve the best possible value when buying products and services across the UK.”
YPO works closely with suppliers and collaborates with other public sector buying organisations to achieve efficiencies and value for money, returning all profits back into the heart of the public sector. Established in 1974 by a group of 13 local authorities, YPO is the UK’s largest public sector buying organisation which is still 100% publicly owned today.
Employees see working at YPO as a stimulating environment with a rewarding work ethic, as well as a place to build friendships and feel secure in their career.
For further details, please visit: www.ypo.co.uk.
Why YPO?
YPO is proud to offer a salary starting of £25,878 per year, progressing to £27,344 per year, along with optional enrolment into a Local Government Pension Scheme. You will receive 27 days’ holiday per year, increasing with continued service, plus bank holidays, as well as a discretionary 3 days’ closedown.
Other benefits include, but are not restricted to, reimbursement of professional membership fees when required for role, free parking subject to availability, a robust corporate social responsibility policy and commitment to staff development, public sector security, subsidised staff canteen, cycle-to-work scheme, and further store and business discounts.
Please note, permanent and alternate shift pattern working is a requirement of this role, and availability between these stated hours, as well as some weekend availability, is essential. As a reward for this, we offer an additional 14% shift allowance.
How to Apply
To apply, please select the apply now button to be directed to the company careers page. here you will find application method, and contact details to send your application to.
Key Dates
The deadline for applications is midnight on Wednesday 21st June 2023.
Shortlisting will be completed on Friday 23rd June 2023, and interviews are planned to take place on Thursday 29th and Friday 30th June 2023.
Interviews may take place throughout the recruitment process, and we reserve the right to remove this vacancy before the proposed deadline in the event of the position being filled or a large number of applications being received.
YPO is an equal opportunity employer and values diversity. We are committed to equality of opportunity for all staff. We welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief.
We will not accept applications from agencies and can only consider applications from individuals with right to work within the UK.
Job Types: Full-time, Permanent
Salary: £25,878.00-£27,344.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: YPO22283
About First North Law
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: www.firstnorthlaw.co.uk
