it support analyst London, England
Job description
2nd Line IT Support Analyst - 3 days a week in London office
ITIL / Office 365 / Powershell
Permanent
£40-45k pa
An excellent opportunity for a dedicated and proactive 2nd Line IT Support Engineer to work in a supportive and knowledgeable team for a successful global financial services company.
Providing 1st and 2nd line support this role will involve a high level of customer liaison on the telephone, via email and virtual meetings as well as face-to-face.
Working in an ITIL environment you will be supporting Office 365 and Azure Active Directory as well as administering and using Patch & Software Deployment tools.
You should also have experience in Powershell script writing.
Personality is key in this role, as part of a small team you will be enthusiastic and willing to go the extra mile to provide excellent customer experience.
Experience in a global financial services environment is beneficial.
Please send a CV detailing the required experience for consideration.
2nd Line IT Support Analyst - 3 days a week in London office
ITIL / Office 365 / Powershell
Permanent
£40-45k pa
