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EDI IT Support Analyst

Job Description

Working from our Charlottetown office, the EDI IT Support Analyst will provide technical and business application support to customers across North America. Full training on application support will be provided. An entry-level position in the field of Application Support, the IT Support Analyst will:

• Monitor applications and perform daily status checks
• Set up new EDI trading partners
• Create and maintain mapping for EDI transactions
• Analyze and resolve issues with transaction processing in both EDI and SAP
• Proactively identify issues and propose solutions
• Deal virtually with our customers IT and customer service staff as well as trading partners

CONTAX provides initial training and mentoring to help new staff succeed in this role.

Salary: $45,000 - $55,000/year
Requirements

The ideal candidate will:

• Possess a Bachelor degree in Computer Science, Engineering, Information Technology or Mathematics or equivalent experience
• Possess some knowledge of the day to day operations of companies using ERP or integrated software
• Possess previous experience with finance, supply chain or logistics would be considered an asset
• Possess excellent leadership, communication (written and oral), and interpersonal skills
• Possess strong technical IT knowledge
• Have the ability to multitask
• Be a quick learner able to adjust to requirements as they come
• Have a proven track record of success in both team-oriented and individual environments
• Be detail oriented
• Possess work authorization which does not require sponsorship by the employer

About CONTAX

CONTAX is an SAP Gold Partner with nine offices in USA, Canada, Australia and The Netherlands and one of the fastest-growing SAP solutions companies in the world.

We provide challenging and meaningful careers for our team members, where we can learn and grow while working with purpose and meaning. We encourage each other to work hard and together we celebrate our successes.

We strive for excellence in everything we do and, while results matter, we also have to allow others the opportunity to make mistakes, as it's a critical part of the learning process. We are an entrepreneurial environment where everyone is given the opportunity to try, and take calculated risks where appropriate.

We strive to be good global citizens and make a positive impact in the communities in which we live and work.

We believe we have the most talented and dedicated team of SAP professionals in the industry. We're always hiring and always growing; and we'll hire talented people even when an opening doesn't exist. We plan to get bigger, better and stronger; and we're always looking for great people to join us on the journey.

1+ years

About CONTAX

Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.contax.com
Year Founded: 1991