it specialist Derby, England
Xuper
Full Time
Derby, England
34809 - 22862 GBP ANNUAL Today
Job description
Support Engineer - IT Apprenticeship Level 3
About Xuper:
At Xuper we provide an extensive range of products, services and solutions selling global support, hardware, software, audio visual/video conferencing hardware solutions including video conferencing systems and associated professional services.
About the Role & Responsibilities:
- Acting as 1st Line Support on the Service Desk
- Working as part of the larger Service Desk team to complete tasks
- Answering incoming calls from customers
- Logging calls into the Service Desk ticketing system
- Supporting customers to resolve 1st line queries
- Providing remote access support through TeamViewer etc
- Assisting with network faults: LAN, WAN, VPNs
- Migrating Office 365 to cloud
- Updating company database
Essential Requirements:
- Basic IT knowledge
- Interested in IT and eager to complete apprenticeship
*
Job Types: Full-time, Apprenticeship
Benefits:
- Company pension
- Gym membership
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Derby: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location: In person
Xuper
www.xuper.co.uk
Derby, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Information Technology Support Services
1983
