it specialist West Sussex
Job description
Who you’ll be working for:
Bates IT has over 25+ years’ experience in delivering large scale digital transformations and operational support into a diverse range of verticals. Our service portfolio encompasses every device that touches a desk, effectively making us a unique unified service provider.
Our core values include flexibility towards the changing needs of our customers, ownership and accountability for the services we provide, passion for continual service improvements and delivering exceptional service to our customers. Everything Bates IT provides is underpinned with solid, mature and robust processes, which ultimately lead to the successful management of all our digital service offerings.
What’s in it for you:
Bates IT are a family IT Company supporting an NHS Trust with headquarters in Worthing. We are looking for another apprentice who can ideally drive a small company van or car and may consider a moped/motorbike license. The apprentice will be trained by experienced copier/printer engineers and will travel to deliver/install toners and carry out preventative maintenance. The candidate will need to have good customer facing skills and want to work as a team member supporting vital NHS devices throughout Sussex, Hampshire and Kent.
We will be providing mentoring and guidance to help you develop your career in IT and do not expect detailed knowledge, however some understanding of these areas is important. Clear thinking, good communication skills, good documentation and being proactive is an important requirement of this role.
You will be responsible for:
- Providing remote first line support
- Desktop migrations from one domain to another Office 365 Mailbox setup and configuration Active Directory configuration (users and computers)
- Windows PC and laptop roll outs
- Installing printer and toners
- Travelling to NHS sites and providing preventative maintenance support
You will need the following skills:
- Can drive a small van [as travelling will be key]
- License holder
- Great communication skills as working on NHS sites
- Being able to communicate well with your fellow colleagues
- Be willing to learn and stretch your capabilities
- Team player and reliable
Entry requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
Working week:
35 hours per week, Monday to Friday, either 8am - 4pm or 10am - 6pm.
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
