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Job description

Since 1971, A New Leaf has faithfully worked in service to our mission of “Helping Families…Changing Lives,” making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area. Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term health and stability. A New Leaf continues to grow to respond to needs in our community by developing comprehensive, relevant and effective services for vulnerable and underserved families, children, and adults.

Hourly Pay Rate: $18
Schedule: Monday – Friday; 8am – 5pm
Location: Mesa, AZ
QUALIFICATIONS

Education:

• High School or GED required
• Associates or bachelor's degree, preferred

Experience:

• Basic knowledge of computer operations typically acquired through several years of direct experience or the equivalent.
• Knowledge of common PC software applications; including, Microsoft Office applications, Helpdesk tools, etc…
• Skilled in troubleshooting basic computer and software issues; ability to read technical documents, maintain accurate records, prioritized work, and analyze problems to develop effective solutions; and the ability to establish and maintain an effective working relationship with staff.

DUTIES AND RESPONSIBLITIES

Responsibilities will include but not limited to:

• Provide helpdesk support (software and hardware).
• Provide basic network support (printers, user profiles).
• Troubleshoot basic computer and software issues over the phone.
• Conduct computer and software trainings for staff including VPN access, Basic OS functions, and Wi-Fi operation.
• Assist IT Administrator with user account maintenance.
• Assist with Program orders and maintain office supplies.
• Assist with Agency technology inventories, technical documentation, etc.
• Assist with various projects, troubleshooting, training's, etc. as deemed necessary.
• Maintain a clean working environment and be able to lift up to 20lbs.
• Drive personal vehicle to conduct department business.

Compliance/Requirements:

• Able to obtain Class One Fingerprint Clearance Card
• Valid Driver’s License with reliable transportation
• Current Auto Liability Insurance
• Clean 39 Month Motor Vehicle Record
• Must Be At Least 21 Years of Age

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report to include verification of employment, education, criminal background search and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. A New Leaf participates in el program de E-Verify. Equal Opportunity Employer.

BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), annual team member appreciation event, informal, yet professional team environment.

Wellness Program which has received a Silver Level of excellence in worksite wellness by providing employees with Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more!

For full time employees, we also provide the following included in the total compensation plan:

• Health/Dental/Vision Coverage
• Accrued Sick and Vacation Time
• Paid Holidays
• Life Insurance & 401(K)
• AD&D / Short Term Disability
• Tuition Reimbursement