Job description
Techline, Inc. is seeking an IT Project Coordinator to work in the Austin, Texas branch. The primary purpose of this role is to coordinate IT projects and ensure company resources are utilized appropriately. This role will be expected to identify and analyze system requirements and manage project scope, requirements, and deliverables. The Project Coordinator will coordinate project activities and ensure all project phases are documented appropriately.
Major Responsibilities/Tasks:
Work Environment: This job operates in a professional office environment.
Employee Benefits Include:
Techline is proud to be an equal opportunity employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
Major Responsibilities/Tasks:
- Oversee protocols for technology use across departments and projects
- Assist with managing procurement and installation of all new hardware/software systems
- Assist with Network Administration, including backup, security management, user account management, email systems & email web server, internet access, office systems and applications support
- Monitor system and network performance
- Maintain licenses and upgrade schedules
- Thoroughly document network processes, procedures and practices
- Assist with hardware inventory and asset management
- Work with internal and external partners on implementation, maintenance, and support of desktop, network, and server infrastructure components
- Work with third party vendors and support systems as needed to ensure technology
- Perform end user support and hardware assistance as necessary
- Possess a working knowledge of the ITIL framework
- Understand use of TCP/IP protocols and LAN/WAN configuration
- Possess the ability to troubleshoot and resolve issues
- Interact comfortable with end-users both virtually and on-site
- Exhibit strong customer service skills
- Possess strong written and verbal communication skills
- Show a high degree of attention to detail
- Demonstrate initiative to take on new projects and learn new skills
- Associates degree and a minimum of three years related work experience required
- Five or more years of relevant work experience preferred
- Certifications (CompTIA Network+, CompTIA Security+, etc.) preferred
- Exchange, Azure, and Office 365
Work Environment: This job operates in a professional office environment.
Employee Benefits Include:
- Employer-paid medical/dental/life/disability insurance
- 401(k) retirement plan
- Paid holidays
- Generous paid leaves
- And more!
Techline is proud to be an equal opportunity employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
Techline
www.techline-inc.com
Austin, TX
Unknown / Non-Applicable
201 to 500 Employees
Company - Public