
it project coordinator Austin, TX
Job description
Major Responsibilities/Tasks:
- Oversee protocols for technology use across departments and projects
- Assist with managing procurement and installation of all new hardware/software systems
- Assist with Network Administration, including backup, security management, user account management, email systems & email web server, internet access, office systems and applications support
- Monitor system and network performance
- Maintain licenses and upgrade schedules
- Thoroughly document network processes, procedures and practices
- Assist with hardware inventory and asset management
- Work with internal and external partners on implementation, maintenance, and support of desktop, network, and server infrastructure components
- Work with third party vendors and support systems as needed to ensure technology
- Perform end user support and hardware assistance as necessary
- Possess a working knowledge of the ITIL framework
- Understand use of TCP/IP protocols and LAN/WAN configuration
- Possess the ability to troubleshoot and resolve issues
- Interact comfortable with end-users both virtually and on-site
- Exhibit strong customer service skills
- Possess strong written and verbal communication skills
- Show a high degree of attention to detail
- Demonstrate initiative to take on new projects and learn new skills
- Associates degree and a minimum of three years related work experience required
- Five or more years of relevant work experience preferred
- Certifications (CompTIA Network+, CompTIA Security+, etc.) preferred
- Exchange, Azure, and Office 365
Work Environment: This job operates in a professional office environment.
Employee Benefits Include:
- Employer-paid medical/dental/life/disability insurance
- 401(k) retirement plan
- Paid holidays
- Generous paid leaves
- And more!
Techline is proud to be an equal opportunity employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
