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We are currently recruiting for a Senior IT Programme Manager who will lead IT delivery within CardFactory, driving the company's transition from a traditional "bricks and mortar" business to a thriving digital and omnichannel enterprise. The successful candidate will work closely with the Transformation Office, standardizing and maturing project delivery methods, while owning and delivering all small change and business-as-usual (BAU) IT projects. This role will have direct line management responsibility for several resources spanning project management, business analysis, and testing.

• Collaborating with the Transformation Office to standardize, roll out, and mature project delivery methods

• Acting as the single point of contact and liaison between the Transformation Office and IT, advising and planning resource needs, prioritizing work, and directing queries as required

• Owning and delivering all small change and BAU IT projects, ensuring full accountability for project delivery

• Delivering projects of varying size and complexity across the full project lifecycle, including creating and operating governance with appropriate monitoring and controls

• Managing projects using agile Scrum, Kanban, and waterfall methodologies

• Owning IT resource demand, capacity, and utilization reporting, while supporting resource planning and allocation

• Providing line management and leadership for project teams, motivating, coaching, and developing staff

• Demonstrable experience in Project/Programme related roles, focusing on IT Delivery, ideally in a Retail or Fintech organization
• Experience with delivering a program of work moving from a traditional "bricks and mortar" business into a Digital/Omni-Channel business.
• Excellent communication skills, both written and verbal
• Knowledge of methodologies that will work effectively in a transformation and technology delivery program
• Ability to work autonomously and be self-driven, with a strong ownership mind-set
• Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or a related field (preferred)

CardFactory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

cardfactory have just have been ranked as the UK's 3rd Best Big Company to Work For by Best Companies in their Q1 league tables, and placed 1st as the Best Big Retail Company to Work For in the sector league table.

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

• Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: [email protected] (we do not accept CVs/Applications via email)

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.