IT Manager

IT Manager London, England

Mandarin Oriental Hotel Group
Full Time London, England 63600 - 80836 GBP ANNUAL Today
Job description

Position: IT Manager (Full time #534021)
Property / Office: Mandarin Oriental Hyde Park, London
Location: London, United Kingdom

Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants.

It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests.

We need IT to keep our systems running smoothly.

It’s the perfect place to broaden your understanding of what it means to be a IT Manager, because we have so many businesses within our business – restaurants, rooms, spas and bars.

It’s the perfect place to gather a few more passport stamps, too. Many IT Managers in our team have also spent time in one of our thirty-two other locations, from Miami to Macau to Munich. And everyone’s given opportunities to progress. In short, if you’re interested in moving around – or moving up – Mandarin Oriental could be the right choice for you.

What We Offer:

  • Complimentary & discounted stays across the group
  • Excellent staff food on site
  • Online benefits platform with over 500 retailers
  • 50% F&B and Spa discount
  • Healthcare Cash Plan
  • Cycle to Work Scheme
  • Referral Scheme
  • Wellness and Social Events
  • Learning & Development Opportunities

About the role

  • To manage daily IT & T needs and requests
  • To assume responsibility for the Hotel IT&T systems in the absence of the Senior IT Management.
  • To be conversant with the Hotel IT&T Managers responsibilities
  • To manage and resolve ticket incidents.
  • To ensure all guest bedrooms have working HSIA and IRES Systems
  • To assist hotel guests with the HSIA and IRES Systems
  • To maintain the HSIA and IRES Systems in the hotel
  • To assist hotel guests with all other IT & T related issues
  • To attend daily meetings with Hotel IT&T Manager
  • To ensure all Conference and Meetings are set up if requested for all IT & T needs.
  • To assist MOLON staff with day-to-day issues
  • To assist Hotel IT&T Manager with Hotel Projects
  • To Proactively prevent issues before they occur (Put procedures in Place)
  • As and when required, take support calls out of hours.
  • To escalate issues to the Regional VP IT&T if the Hotel IT&T Manager cannot be reached in a reasonable time or if the Hotel IT&T Manager is on Leave
  • To attend weekly Event management meetings

Advertised: 01 Mar 2023 GMT Standard Time
Applications close:

IT Manager
Mandarin Oriental Hotel Group

www.mandarinoriental.com
Hong Kong, Hong Kong
James Riley
$500 million to $1 billion (USD)
10000+ Employees
Company - Public
Hotels & Resorts
1963
Related Jobs

All Related Listed jobs

HR Business Partner
CITB Remote 40858 - 58254 GBP ANNUAL Today

To support us on this journey, we are currently looking for an engaging and driven HR Business Partner to provide HR operational support to the Leadership team

General Sales Assistant (Perm)
Matalan Canterbury, England Today

About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We

Customer Advisor
Boots Ashby de la Zouch, England 10.42 GBP HOURLY Today

Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only). Generous staff discount (with enhanced discounts for Boots

Asst. General Manager
Popeye's Restaurants London, England 25000 - 32000 GBP ANNUAL Today

A referral bonus that rewards you for helping us grow. Rotherham: reliably commute or plan to relocate before starting work (required).

Customer Assistant
Marks & Spencer Royal Tunbridge Wells, England 10.2 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on