IT Field Support Engineer Grade 3 (Weekend Shift) Birmingham, England
Job description
About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: IT Field Support Engineer
Location: Field Based - Bristol
Contract Type: Permanent (Weekend Shift Fri 9am-9pm, Sat9am-9pm, Sun 9am-5.30pm)
Salary Package: Competitive Starting Salary + Vehicle + Large Company Benefits
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
- Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
- Work efficiently and proactively to deliver IT support services to a wide portfolio of customers
- Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
- Become a trusted adviser to the customer across a range of technical areas
- Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
- Pride yourself on delivering the highest quality service to the customer.
- Relish the prospect of the opportunities to train in new technologies and services
- Possess excellent customer service skills.
- Have strong communications skills and be a strong team player
- Hold a full UK Driving Licence
- As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
