IT Field Support Engineer

IT Field Support Engineer London, England

Cerco Cyber
Full Time London, England 26000 GBP ANNUAL Today
Job description

Field Service IT Hardware Break-Fix Engineer

Key Responsibilities

  • Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
  • Work efficiently and proactively to deliver IT support services to a wide portfolio of customers
  • Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
  • Become a trusted adviser to the customer across a range of technical areas

Key Skills / Experience

  • Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
  • Pride yourself on delivering the highest quality service to the customer.
  • Relish the prospect of the opportunities to train in new technologies and services
  • Possess excellent customer service skills.
  • Have strong communications skills and be a strong team player
  • Hold a full UK Driving Licence
  • As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance

Whats in it for you?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company

Job Types: Full-time, Permanent

Salary: From £26,000.00 per year

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday

Work Location: One location

IT Field Support Engineer
Cerco Cyber

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