IT Engineer - South East / Slough - Weekend Shift Slough, Berkshire, South East England, England
Job description
Join Our Team as an IT Field Delivery Engineer
Location: South East / Slough (Field-based)
Contract:
- Friday 09.00 - 20.00
- Saturday 09.00 - 20.00
- Sunday 10.00 - 18.30
- Either Thursday or Monday shift
- 37.5 Hour working week
Are you passionate about IT and providing exceptional customer service? We are excited to welcome a skilled IT Field Delivery Engineer to our clients dynamic team, offering a unique opportunity to grow and excel within the realm of IT support services.
Working with our client, they embrace diversity and believe in creating an inclusive workplace that welcomes individuals from all walks of life. They offer more than just a job – they provide a fulfilling career:
- Comprehensive Package: They offer a competitive salary, along with a range of attractive company benefits.
- Hybrid Working: They recognize the importance of work-life balance and support flexible work arrangements that align with the demands of the role.
- Continuous Development: They prioritize your growth by offering ample opportunities for career advancement and lifelong learning.
Role Summary: As an IT Field Delivery Engineer, your mission is to provide expert support for IT hardware and software solutions, ensuring that our clients’ customers' needs are met within specified Service Level Agreements (SLAs). Your technical prowess and exceptional customer service skills will be instrumental in efficiently resolving customer issues, establishing trust, and serving as a knowledgeable guide across various technical domains.
Key Duties:
- Diagnose, repair, and replace PC’s, laptops, printers, and related peripherals.
- Facilitate timely and precise part movements, adhering to RMA guidelines and company protocols.
- Collaborate with fellow engineers to deliver seamless service to our valued customers.
- Undertake customer rebuilds and basic configurations as required.
- Familiarity with AV and basic printer repairs.
- Possession of a valid UK driving license is necessary for the role.
- Promptly respond to information requests from your line management.
Qualifications and Skills:
- Proficient understanding of PC, laptop, printer, and peripheral operations.
- Hands-on experience with desktops, laptops, and printers.
- Excellent customer-facing aptitude.
- Ability to obtain SC Clearance.
- Valid full UK driving license.
Package:
- £23,000 - £25,000 per annum
- Company Vehicle
- 25 Days Holiday + Bank Holidays
- Life Assurance
- Pension Scheme
- Referral Scheme
- Further Comprehensive Company Benefits
If you're excited to be a part of a forward-thinking IT company that values your skills and potential, we encourage you to apply. We look forward to welcoming you to our clients’ team!
Job Type: Full-time
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Company pension
- Gym membership
Schedule:
- 10 hour shift
- Every weekend
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: On the road
