IT Engineer- Computer Repairer Huddersfield, England
Job description
Job Title: IT Engineer- Computer Repairer
Job Overview:
We are seeking a skilled and detail-oriented Computer and Mobile Repairer to join our team and provide expert technical support and repair services for a variety of computer systems, laptops, mobile phones, and tablets. The ideal candidate should possess a deep understanding of hardware and software troubleshooting, repair techniques, and a passion for solving technical challenges. As a Computer and Mobile Repairer, you will play a crucial role in diagnosing, repairing, and maintaining devices to ensure optimal functionality for our clients.
Responsibilities:
- Diagnose hardware and software issues on a wide range of computer systems, laptops, mobile phones, and tablets.
- Perform hardware repairs, including replacing components such as screens, batteries, motherboards, CPUs, RAM, and connectors.
- Troubleshoot and repair software-related problems, including operating system issues, software conflicts, and data recovery.
- Provide technical support to clients, both in person and remotely, addressing their inquiries and resolving technical problems.
- Repair and replace damaged components using specialized tools and equipment.
- Conduct thorough diagnostics to identify the root causes of problems and provide accurate solutions.
- Perform software installations, updates, and configurations on various devices.
- Collaborate with customers to explain repair processes, costs, and expected outcomes.
- Maintain accurate records of repairs, parts used, and services provided for documentation and billing purposes.
- Stay informed about the latest technology trends, advancements, and industry best practices.
- Provide recommendations to clients on device maintenance, upgrades, and preventive measures.
- Ensure all repairs are conducted following proper safety protocols and guidelines.
- Provide exceptional customer service by delivering repaired devices in a timely manner and maintaining a professional demeanor.
Qualifications:
- Proven experience as a Computer and Mobile Repairer or IT technician, with a strong track record of successfully diagnosing and repairing various devices.
- Proficiency in diagnosing and troubleshooting hardware and software problems.
- Familiarity with different operating systems, including Windows, macOS, iOS, and Android.
- Strong knowledge of computer and mobile device components, peripherals, and their functions.
- Excellent problem-solving and communication skills.
- Ability to work independently and in a team environment.
- Strong attention to detail and time management skills.
- Customer-oriented attitude and a commitment to delivering exceptional service.
- Physical ability to perform delicate repairs on small devices.
- Basic understanding of networking concepts is a plus.
To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience.
Job Type: Full-time
Salary: £26,500.00 per year
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Huddersfield (required)
Ability to Relocate:
- Huddersfield: Relocate before starting work (preferred)
Work Location: In person
Expected start date: 25/11/2023
