IT Engineer Swindon, Wiltshire, South West England, England
Job description
The National Trust continues to make considerable investment to transform our technology capability in support of our cause. That's no small task when you consider the incredible breadth of what we do. We strive to deliver powerful infrastructure changes with an ambitious technological roadmap. This journey of transformation will deliver phenomenal benefits for our organisation and dramatically enhance how we connect people. We've just put a 10-year IT plan in place that's firmly aligned with our business strategy - a strategy which will bring big delivery challenges as well as huge opportunity.
We have a vacancy for an IT Engineer to support this transformation on a fixed term contract until Feb 2024. This role offers a great opportunity to further enhance your career within IT whilst working for a leading charitable organisation.
Salary range £35,022 - £37,245 per annum.
What it's like to work here:We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for everyone, for ever and we really mean that.
Your contractual location will our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust.
What you'll be doing:You'll be using your IT skills to become a valued member of the Hosting Services team, within the Infrastructure Pod. You'll be supporting the day to day operations of our Public & Private cloud implementations.
You'll be helping to manage day to day operations of our VMWare, Hyper-V and on premises servers for over 400 locations, and be actively involved with supporting our extensive Microsoft Azure estate as well as a smaller implementation with our AWS estate. You'll be exposed to the latest cloud technologies and techniques to help The National Trust maintain its high quality of BAU support.
As part of this BAU support team, you will have our users at the heart of your decision making processes.
- Communication skills both written and verbal, you'll be communicating with a wide range of stakeholders
- Be able to manage internal IT, business and supplier stakeholders
- Experience with Help Desk and Monitoring solutions such as ServiceNow and PRTG
- Previous experience of 2nd/3rd Line support in an Infrastructure support team
- Experience of working with Windows Server operating systems and Remote Desktop environments
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 27/02/24)
