IT Desktop Support

IT Desktop Support Richmond, Yorkshire and the Humber, England

Mk complete joinery
Full Time Richmond, Yorkshire and the Humber, England 10.56 - 12.04 GBP Today
Job description

We are seeking an IT Support Specialist to join our team. The ideal candidate will have experience in providing technical support to end-users, troubleshooting hardware and software issues, and maintaining IT infrastructure.

Duties:
- Provide technical support to end-users for both Mac OS and Windows operating systems
- Troubleshoot hardware and software issues
- Maintain IT infrastructure including LAN, TCP/IP, Active Directory, and other related technologies
- Utilize ServiceNow and Jira to track and resolve support tickets
- Provide excellent customer service to all end-users

Experience:
- 2+ years of experience in IT support or related field
- Experience with Mac OS and Windows operating systems
- Knowledge of LAN, TCP/IP, Active Directory, and other related technologies
- Experience with ServiceNow and Jira preferred
- Excellent customer service skills

Benefits:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Paid time off

If you are a self-starter who is passionate about technology and enjoys helping others, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Store discount

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Loyalty bonus
  • Performance bonus
  • Tips
  • Yearly bonus

Ability to commute/relocate:

  • Richmond: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (required)

Experience:

  • Customer service (required)
  • Technical support (required)

Work Location: In person

IT Desktop Support
Mk complete joinery

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