it business consultant Bristol, England
Job description
There has never been a better time to develop your career as an IT Business Partner with Brunelcare. We launched a new team structure in October 2022 and have an exciting opening to join our small and friendly IT Services Team.
So, if you have a passion for IT, enjoy helping people and are solution focused, apply today and be part of something more!
About The Role
You will build and maintain relationships with managers across the organisation, understanding their needs and suggesting ways to meet them.
You will ensure end-user satisfaction and engagement with IT services, supporting them with any access needs.
Conduct regular visits to sites within your support area (Bristol).
Administer and maintain all account directories, onboarding new starters, offboarding leavers, processing changes, etc.
Provide end-user IT support and advice, in person through regular site visits, remotely, over the phone and via email.
Line manage, support and develop an IT Helpdesk Advisor.
Identify, propose, implement and lead on continual IT service improvements.
Develop and deliver comprehensive, effective training programs that will enhance employee skills and knowledge.
About You
Professional qualification in Computer Science, Information Technology, or a related field would be desirable.
A UK driver’s licence and access to own vehicle to attend site visits.
Experience in a support desk or advisory role.
Experience of supporting, coaching and developing colleagues with their development.
Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organisation.
A UK driver’s licence and access to own vehicle to attend site visits.
Job benefits
Competitive rates of pay
Equivalent to 22 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 25 after 5 years’ service (pro-rata)
Access to the Blue Light Discount Card, offering online and high street discounts
Comprehensive and flexible induction provided, with ongoing training and development opportunities to support your career progression
£200 Refer-a-Friend reward
Company Sick Pay - linked to length of service
Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
Cycle to Work Scheme
Free enhanced DBS Check
About Us:
For over 80 years Brunelcare have been at the forefront of developing ways for people to stay as independent as possible, creating great communities to live, work and thrive in. We are a Charity that provides high quality housing, care and support for older people across Bristol, South Gloucestershire and Somerset.
Please be aware this vacancy may be closed before the closing date listed if sufficient applications are received so please apply at your earliest opportunity.
Please Note: If you are invited to attend an interview you will be asked to bring documents to allow us to undertake a DBS check and to confirm your right to work status. The documents required will be communicated to you by the hiring manager when booking your interview. Any copies of documents taken will be destroyed in line with our document retention and GDPR guidelines.
