IT Business Analyst Thame, England
Job description
Travelodge’s mission is to be the UK’s favourite hotel for value.
With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations.
The mission within IT is to ensure innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications. This is a great time to join the IT Delivery Function of this dynamic and iconic brand, as we embark on an exciting Digital and Data transformation.
You will be a key face of our data delivery team and a critical bridge between the technical team and business teams, engaging closely with a range of stakeholders and subject matter experts. Your core role will be to engage with the stakeholders, understand, evaluate, capture, document, review and gain agreement on the data requirements. You will break down high level data requirements to facilitate clear agreement and communication of them and their priority. You will engage with technical delivery teams and technical architects to ensure requirements are communicated and understood, and also, initiatives remain aligned with the requirements and result in development of secure, compliant, scalable and performant solutions.
Act as enabler, ambassador and bridge between IT and the Business.
Acting in the capacity of a Product Owner for the broad set of business domains in order to prioritise development items that bring about the best value for the business whilst maintaining business continuity.
Work as part of the Travelodge data team to build detailed project requirements reflecting what the business wants to achieve and work closely with the data delivery & analytics team to ensure that what is built is fit for purpose.
Document and maintain artefacts to support delivery including, but not limited to, data, business, system, non-functional and functional requirements, traceability matrices.
Working with business teams, support UAT documentation, UAT acceptance and release to business teams of new features and functionality.
Have an understanding of Data Architecture & Tools complemented within an appreciation of Data modelling techniques along with a working knowledge of business intelligence concepts (e.g., reporting, querying software)
The ability to engage with both technical & non-technical stakeholders utilising suitable language and approaches to ensure a common understanding.
Be able to effectively gather requirements supported by appropriate data analysis with the ability to translate them into development ready user stories, using existing requirements management tools supporting the data delivery manager to plan and prepare for the scope, design and implementation of data solutions.
Have a genuine interest in data & technology with a passion for understanding how data can support strategic business initiatives through data driven solutions to expose business benefit & value.
Engage and liaise with IT Operations to ensure operational service requirements are captured, agreed and built into the non functional requirements.
Ability to seek out new opportunities to make impactful changes with a positive attitude to change.
Excellent stakeholder management and communication skills, with experience of engaging with a wide range of stakeholders to senior level.
Ability to probe and challenge in a professional way, to ensure the ‘why’ of requirements is understood, agreed and documented alongside the ‘what’.
Someone who “gets things done”: willingness and ability to be absolutely hands-on with detailed business analysis, including holding requirements workshops, completing detailed analysis and documentation.
Experience of data and digital development, with in-depth understanding of technical concepts and the ability to communicate these clearly to non-expert audiences.
Ability to work with 3rd party suppliers face to face and remotely.
Excellent planning, self-organisation and time-management skills.
Desirable
Educated to degree standard in a STEM or other analytical discipline.
Certifications in business analysis, agile and/or project management.
Travelodge Traits
At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:
I drive for resultsI hit targets in my role and work at the right pace.
I take ownership of problems and try to fix them fast.
I look for ways to avoid future problems.
I look for ways to promote Travelodge.
I do the little things that make a difference to our customers.
I work to brand standards.
I treat Travelodge time, equipment and stock as if it were my own.
I treat everyone in a way I would like to be treated.
I am easy to work with.
I have a can do attitude.
I care about the impact my work has on others.
At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built into everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.
