IT Business Analyst Oldbury, West Midlands, West Midlands, England
Job description
- Contract Type: Permanent / 37.5 Hours Per Week
- Salary: Circa 57k Plus Bonus
- Location: DPD Oldbury, Broadwell Road, B69 4DA
- Days of Work: Monday - Friday
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
We understand the needs of our employees so we offer stability through permanent contracts, guaranteed hours and the ability to increase your earnings with overtime paid at premium rates. You can plan ahead whilst also building a career with us.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
We have an excellent opportunity for a Business Analyst to join the Enterprise Design Team. You will be responsible for understanding and driving change within the business. You will work with the Enterprise Architects to transform requirements into world-class innovative solutions, keeping DPD at the leading edge of the Next Day delivery market. You will report to the General Manager of the IT Enterprise team.
Key responsibilities for this role include:
- Working with the business sponsors and key stakeholders to understand the need for change
- Conducting analysis to determine the root cause and impact of change
- Leading workshops and meetings to gather, shape and challenge business requirements to allow the development of effective solutions
- Process mapping current and proposed solutions
- Presenting documented information to key project stakeholders
- Collaborating internally within the IT teams to create world-class designs
To be successful in this role, previous business analyst experience would be desirable along with needing to:
- Have great listening skills with a methodical approach to work
- Be a critical thinker with proven analytical skills
- Be a confident communicator with the ability to present at all levels
- Have excellent organisational and negotiation skills with keen attention to detail
- Be self-motivated, flexible and proactive, working well both individually and as part of a team
- Display a professional attitude to work
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to all our customers.
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can deliver a best in class customer doorstep experience, then this is the job for you! Apply today.
