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it administrator Mississauga
Job description
- Provides onsite IT support for Regal Rexnord Canada facilities including our Mississauga, Toronto and Etobikoke locations in terms of hardware, systems, teleconferencing, etc.
- Collaboration Support – Educate and advocate use of collaboration environments (O365, Outlook, Teams, Sharepoint, OneDrive). Demonstrate the efficiency and effectiveness of collaboration within the organization, across organizations, and with customers
- Acts as mentor to peers through the sharing of technical IT knowledge and guidance.
- Maintains a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
- Security – Understand and assist with the tools and process required to identify, test, deploy and support security patches and antivirus definition files to all PCs and servers.
- Issue Resolution: Troubleshoots, diagnoses, and resolves end user and network issues. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance network performance.
- Network Connectivity: Provides support for network connectivity or related network issues for the user community.
- Network Monitoring: Analyzes network activity and network problems to discover and prevent systematic errors. Recommends network design changes/enhancements for improved systems availability and performance.
- Performs related duties and fulfills responsibilities as required.
- Bachelor’s degree in Information Technology or related field or 5 years of equivalent work experience.
- Experience supporting a hybrid remote work-from-home and in office workforce.
- Experience supporting Office 365 and identity management components.
- Additional Certifications such as MCP, A++, CompTIA A+ preferred.
- Excellent technical knowledge of laptop computers and Service Desk hardware, including but not limited to Windows 10 laptops and some experience with Active Directory.
- Strong ability to quickly learn new information system technology
- Strong organization and multi‐tasking skills
- Strong analytical skills; ability to think big and scale quickly
- Excellent interpersonal, communication and influencing skills to establish trust, credibility and rapport at all levels of the organization; seen as humble, direct, and authentic.
- Knowledge of commercial enterprise-level tools and products to provide network services.
- Prior experience working in Helpdesk and/or server management roles
- Background working closely with IT admins and engineers across the globe in a multi-national corporate environment
- Familiarity with Windows and Unix based server technologies
- Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals information so that they can make accurate decisions; is timely with information.
- Interpersonal Savvy - Relates well to all kinds of people, at all levels in the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers
- 10% - 20% in country. Travel expenses reimbursed
Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. With the announcement of the acquisition of Altra Industrial Motion, a ~$2B global business with 9,000 associates, focused on Power Transmission and Factory Automation products, Regal Rexnord will become a $7.3B company with 36,000 associates globally.
About Regal Rexnord Corporation
CEO: Louis V. Pinkham
Revenue: $5 to $10 billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: https://www.regalrexnord.com/
Year Founded: 1955
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