Job description
This is a fantastic opportunity for an organised, ambitious Sales Support with strong attention to detail, who is committed to providing a high quality support service to an effective customer focussed Sales team. This role offers full training with the potential to develop into account management.
Reporting directly to the Sales Director, this varied role would suit an enthusiastic individual with administrative experience keen to develop and progress their career within Children's Publishing Sales.
JOB OVERVIEW
Working at Make Believe Ideas is an opportunity to be part of an exciting story. We are a well-established children’s publishing company based in Berkhamsted, Hertfordshire (30 minutes north of London with a direct train link to Euston).
We pride ourself on our family culture and we believe we are unique in the world of publishing with our speed to market approach. Due to continued business growth we are looking to strengthen our successful team as we start our next exciting chapter!
DUTIES
Your duties and responsibilities as Sales Support include:
- Being primary contact for the Sales Team for all general enquiries, via telephone, email and our company websites
- Create and maintain stock and order forms
- Produce sales material for account managers and sales presentations
- Process customer purchase orders
- Working with the Sales team, when requested, to ensure orders have been raised accurately on the Netsuite system
- Providing customers with catalogues, samples and Advance Information sheets
- Analyse Sales, review sales opportunities and make recommendations for growth areas as requested
- Travel arrangements for sales staff customer meetings
- Provide administrative support to the Sales Director and Managing Director
- Work with the Sales Director in preparation for Book Fairs
- Maintain an up-to-date customer list
- Assist the Social Media team in managing all social media accounts, making sure they are updated regularly
- Other administrative support as required
IDEAL CANDIDATE REQUIREMENTS
Skills and Experience required for the Sales Support:
- Bachelor’s Degree or relevant work experience in a related role
- Flexibility to adjust to a dynamic work environment and shifting last minute priorities
- Excellent written, communication and social skills
- Keen interest in developing strong presentation and negotiation skills
- Confidence and a persuasive manner
- Strong organisational and time management skills
- Ability to work to budget
- Good IT skills especially spreadsheets, Database systems, word processing, e-mail, web
We offer excellent benefits including career development, 25 days annual leave plus Bank Holidays, contributory pension scheme, life assurance, discounted gym membership, substantial discounts on our books, 20% off hot food served in our on-site café, discounts to many high street and online stores and many more.
We are an equal opportunities employer and welcome and encourage applications from candidates who are under-represented in the creative industries.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Life insurance
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Berkhamsted, HP4 2AZ: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 04/08/2023