Job description
We are looking for self-motivated, proactive and passionate people to join the team who thrive on working in a fast-paced environment and are ready for a challenge.
As part of our team, you will…
have the opportunity to shape and deliver authentic Nobu hospitality to all of our guests. We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts. You will be responsible for wowing our guests with exceptional service and making them feel at home.
Your tasks will include but will not be limited to:
- Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
- Be comfortable in your ability to multi-task, prioritise and remain calm under pressure
- To feel empowered to make decisions that will enhance the guest experience
- A good working knowledge of all food products – particularly the style and concept, as well as a good working knowledge of all beverage products. (Excellent training will be given!)
About you
- Ideally you would have previous restaurant and/or in-room dining experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
- Have an open and approachable manner and thrive on interacting with people
- Have great communication skills, a sense of humour and a welcoming smile
- An understanding of what it takes to provide outstanding levels of guest service
- An eye for detail
- Be immaculately presented
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch. Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury. As an established brand, we can offer growth and development, alongside the opportunity to travel. If you are passionate about hospitality then we want to hear from you!
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme