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NOC Analyst

Location: Farnborough (Office based)
Hours: 39.5 hours shift based – 4 days on 4 days off (2 days + 2 nights)

Salary: Competitive + Vodafone Benefits

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join Vodafone Business Security Enhanced for Vodafone UK and support in providing world-class Secure Solutions for our Enterprise clients. At Vodafone we strive to keep ourselves ahead of the game and the threats, you will lead the way in Telecommunications and work with the latest technologies.

What will you be doing?

• 
  As part of the VBSE Assure team in a Network Management Centre you will be supporting multiple networks, providing 2nd Line operational support to Government customers.
• Undertake Assure team maintenance and fault work in accordance with customer service level agreements.
• Undertake remote provide/ commissioning work on Tx, IP and equipment deployed on customer and network sites to current specifications.
• Deal effectively /efficiently with queries from customers.
• Perform regular audits on the networks and systems.
• Provide technical support to others in the department and to customers. Make recommendations to VBSE

Who you are

• 
  In depth knowledge of IP networking, switching and routing in a telecoms provider environment.
• Awareness of configuration of Cisco, Nokia IP, Juniper & Ethernet equipment.
• A clear and analytical approach to problem management.
• Understanding of ITIL working practices- Nice to have
• In depth knowledge of Transmission equipment and networks, DWDM, SDH, PDH, etc, in a telecoms provider environment. Nice to have.
• Awareness of configuration of Ciena and Nokia equipment.

Security Clearance: This position requires the ability to obtain a UK Developed Vetting (DV) clearance.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.