IOC Aircraft Controller Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
An exciting opportunity to work at the heart of the airline within Integrated Operations Control managing the Aircraft Control and Stand Planning for our 24/7 Global Network. The team within the IOC have the responsibility to control the BA global operation, allocating aircraft and crew, planning flights and managing disruption to protect the customer proposition.
We are recruiting for three functions within the Aircraft Controller role:
- Aircraft Controller within the IOC team – this role is shift based 24/7 and the successful candidate will be trained in either management of Aircraft allocation or Stand allocation and proactively monitors aircraft and stand plan making interventions when required to support the delivery of the operation providing control and mitigation of delays
- Aircraft Controller Pre-Planning Aircraft – this role manages our aircraft plan from 10 days out, to provide the IOC with an aircraft plan that meets with engineering compliance, operating defect rules and planning for operational disruption. The role is day shift role that covers 7days a week
- Aircraft Controller Pre-Planning Stands – this role builds our Terminal 5 stand plan on a rolling 3 day basis to optimise the best use of stands and the towing programme that supports its delivery, alongside critical aircraft parking planning during festive periods
We are looking for candidates who have experience in an operational control or aircraft/stand planning, who enjoy the excitement of the operation and want to work with our teams in responding to changes in our operating plan.
With flights to over 200 destinations and up to 800 daily departures, no two days are the same and the role is key to ensure we have all of our flights crewed in line with company and regulatory requirements. The role has good variety, rotating through operational positions covering either our shorthaul or longhaul programme to reliably deliver the operation for our customers.
Key duties;
- Accountable for ensuring effective decisions are made by feeding in aircraft and operational awareness to the cell as well as coordinating across cells to balance priorities across the operation
- Accountable for allocation of aircraft to services and responsible for delivering Heathrow stand plan, including liaising with HAL regarding stands
- Proactively monitors aircraft and stand plan making interventions when required to support the delivery of the operation providing control and mitigation of delays
- Responsible for maintaining ETD management
- Responsible for managing aircraft and stands during irregular operations
including oversight of the aircraft change process
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
