Investigator (3 roles available) Sheffield, England
Job description
Social Work England are the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We are taking a new approach to regulating social workers in their vital roles. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change and ultimately improve people’s lives.
As an investigator you will use your analytical, problem-solving and communication skills to conduct robust, high-quality investigations with the purpose of supporting Social Work England’s overall objectives to protect, promote and maintain the health, safety, and wellbeing of the public.
What you will do
- Manage a varied and complex caseload of fitness to practise investigations, progressing cases in accordance with procedures and deadlines.
- Ensure timely investigations by prioritising work independently, managing your own workload and using initiative and problem-solving skills to manage competing demands.
- Deliver quality investigations through effective investigation planning, case management and risk assessment, in accordance with departmental guidance and procedures.
- Analyse and assess information, applying a high level of attention to detail and an awareness of the relevant legal frameworks.
- Draft high quality written reports in line with departmental guidance and procedures.
- Develop and maintain effective working relationships with internal and external stakeholders by providing consistent and quality customer service.
- Manage large quantities of sensitive information in accordance with data protection legislation and our data management policies and procedures.
- Maintain accurate records and case information using the case management system.
- Be a change champion, assisting with implementing change within a team.
Your skills knowledge and experience
- Customer service skills, with the ability to develop and maintain stakeholder relationships and communicate sensitively and professionally with a range of vulnerable people.
- The ability to identify key issues, summarising in a clear concise manner and make evidence-based recommendations, utilising a risk-based approach.
- Experience of working under pressure in a busy, demanding, environment using prioritisation and organisational skills when managing competing deadlines.
- Excellent written and oral communication skills.
- Experience of maintaining accurate records, case information and other records using a case management system.
- Analytical skills and an ability to explore investigative options with an attention to detail.
- The ability to creatively troubleshoot and resolve problems and to champion and implement continuous improvement.
- Experience of working flexibly and collaboratively.
- Experience of multi-agency working and of sharing sensitive information, managing risk and maintaining confidentiality with stakeholders.
- A track record of respectful, open and honest behaviour including a demonstrable commitment to inclusion and diversity.
Details
- Job type: Permanent
- Working pattern: Full time. We offer flexible working subject to business needs.
- Salary: £29,871, rising to £32,005 after successful completion of a 6-month probationary period.
- Location: Sheffield/hybrid working
- Benefits: flexible working, contributory pension, life insurance and benefits portal
- Interview dates: Week commencing 24 April 2023
Job Types: Full-time, Permanent
Salary: £29,871.00-£32,005.00 per year
Benefits:
- Company pension
- Flexitime
- Life insurance
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in Sheffield, S3 8JY
Reference ID: 10100
