Investigation and Improvement Manager - Mortality Norwich, England
Job description
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
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Job overview
Investigation and Improvement Manager - Mortality
An exciting opportunity has arisen for a clinician to join the newly established Learning from Deaths Mortality Team. We are looking for someone who is passionate about completing and utilising learning from mortality reviews to improve the care of people with a serious mental illness, learning disability or autism.
Main duties of the job
The purpose of the role is to support the delivery of the Learning from Deaths agenda across the Trust. This will include:
- Complete mortality / SJR reviews into natural causes deaths using the agreed methodology.
- Support the Mortality Team in the process of identifying, themes, trends, patterns and lessons learnt and contribute to trust wide learning
- Complete complex reports outlining the findings of review and working alongside the clinical services, recognise good practice and areas for improvement.
- Work alongside the Lead for Mortality, develop a number of strategies to share learning from mortality / SJR reviews with clinical staff which will include learning events, newsletters and presentations. This will include working across organisations and service boundaries to improve care pathways related to learning from deaths
- Work autonomously as the lead mortality review practitioner for allocated reviews
The Mortality Review Practitioner is a key member of the Mortality Team who will work closely with the Patient Safety Team, Quality Improvement Team and the Medical Examiners Office.
This is a full-time position, but hours can be worked flexibly and part time hours would be considered for the right candidate.
Working for our organisation
Key Responsibilities
- Complete investigation into mortality cases and identify whether there are clusters or patterns requiring thematic review.
- Work autonomously as the lead mortality review practitioner for allocated reviews
- Use the information provided by the Informatics team to review natural causes deaths and recommend which ones, using the agreed criteria require further review under as outlined by the Learning from Death Q01 policy.
- Keep the family central to the process involving people in the review, meeting with bereaved families as required. This will include communicating traumatic and upsetting information in a sensitive and professional manner
- Contribute to the Trust’s Learning from Deaths strategy, informed by current national policy and guidance.
- Line manage the Mortality Administrator
- Work within the Trust’s Quality Governance structure, providing a clinical opinion on learning from deaths.
- Working alongside the Lead for Mortality, complete thematic analysis of completed reviews with the aim of sharing learning to challenge the health inequalities experienced by people who experience serious mental health problems, a learning disability or autism
- Working alongside the Lead for Mortality, participate in the Integrated Care System (ICS) Health Inequalities workstreams.
Detailed job description and main responsibilities
In return we can offer you an exciting and challenging role, the opportunity to develop your skills in quality governance, supervision and support and personal development.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- gym membership
- NHS discounts and many more.
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person specification
Qualifications
Essential criteria
- Registered Nurse qualification or equivalent.
- Graduate qualification or relevant equivalent experience.
Desirable criteria
- RCA training
Knowledge
Essential criteria
- Experience of Governance systems and their importance in patient safety
Desirable criteria
- Experience of working in clinical leadership roles i.e. Clinical Team Leader
EQUAL OPPORTUNITIES
Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
