Job description
Our client based in Ely are seeking a Credit Manager / Supervisor to join them in a permanent position. Based on skills and experience the salary is approx £35k and the role is due to growth of the business which will continue over the coming years. For more details please apply.
Credit Control Manager
SUMMARY OF THE ROLE :
- To control the Cash inflow cycle of the business ensuring accurate customer billing and timely receipt of payment.
- Day to day management of the credit control team, setting objective and monitoring performance. (small team)
KEY RESPONSIBILITIES :
- Management of the Credit Control team and oversight of all staff related issues, including performance reviews.
- Ensure that the debtor days are maintained below a given level by ensuring the prompt chasing of accounts for payment and advising customers when accounts go on stop.
- Ensure that all customer account queries and problems are resolved in a timely manner to ensure maximum customer satisfaction.
- Timely and regular review and appropriate release of credit stopped orders, following assessment of individual situations to maintain an appropriate level of customer service.
- Providing monthly reports to senior management on the current status of the ledger
- Identify improvements within the debt collection process.
- Cash forecasting to assist the financial controller with projections and budgeting.
- Preparation and distribution of the reporting for the senior management team and inclusion in the monthly board pack
- Assess and monitor risk, identify changes in payment patterns and propose action to avert indebtedness.
- Ability to challenge the sales team to ensure that we have a balanced portfolio of customers and give feedback on risk implications of the underlying transaction.
- Monthly review of bad debts and adequacy of bad debt provision.
- Preparing cases for legal action and liaising with courts to progress claims.
- Frequent chasing and contact with customers to build relationships.
KEY MEASUREMENTS :
- Aged debt on sales ledger
- Direct debit penetration
- Meeting deadlines - timely reporting and monitoring of the collection process.
SPECIAL REQUIREMENTS:
- Professionally qualified or qualified by experience
- Previous experience in a managerial role
- Professional, confident and diplomatic when liaising with others
About LHH
CEO: John Morgan
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Subsidiary or Business Segment
Website: www.lhh.com
Year Founded: 1967