International Relocation Coordinator Swindon, Wiltshire, South West England, England
Job description
- Do you want to work with a company who has been voted ‘Great Place to Work’ for the 4th year running and the Forbes World’s Best Employers for 2021?
- Are you looking for a rewarding and fast paced role where you support companies and individuals to relocate globally?
- Are you looking to work completely remote within the UK?
- Do you thrive from a busy and demanding role?
- Do you enjoy customer service, project coordination and managing your own workload?
Then look no further a role at Cartus is for you!
About Cartus:
Cartus is a global trusted industry leader, guiding clients through thousands of corporate relocation programs, large and small, unique and complex. For more than 60 years, Cartus has helped relocating employees and their families find their way to new homes, new communities, and new experiences.
We do it through an unwavering focus on listening and delivering services, solutions, and expertise that respond to their needs and the needs of their companies around the world.
Our Winning Behaviours:
Obsess About Growth. Always Find A Better Way. Relentlessly Focus On Talent. Achieve Exceptional Results.
These are the winning behaviours that represent what we believe in and support how we go about our business each day. Our commitment to our people and all our winning behaviours are made possible through the passion and energy of our diverse team members.
About the role:
Due to continued growth and success we are looking for enthusiastic customer service professionals to work in a varied and fast paced environment which offers great benefits and long term career opportunities. A role where no two days are the same, and each day will supply new challenges to face head on whilst you provide exceptional customer service.
In this role, you will be working from home, supplied with virtual on boarding and training. With occasional travel to our Swindon Hub, you do have to be located within the UK for this role.
You will serve as the prime navigator and owner of the relocation process for the assignees from start to finish. Working within a busy environment with multiple customers to co-ordinate every aspect of the relocation process.
Some of your Duties and Responsibilities will include:
- Act as the single point of contact and coordination for all phases of the international relocation process making sure this is handled with integrity, professionalism, and understanding on an international scale
- Coordinate and manage the delivery of all relocation services based on individual client policies
- Build long term relationships with all customers and ensure an excellent customer service is provided and in a timely manner
- Manage and maintain all internal and external relationships
- Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products
Whilst a number of underpinning processes are apparent there will regularly be the need to work independent of these and demonstrate the ability to think creatively.
About you:
Previous experience in global mobility is desired but not essential. Our market leading training can upskill you in every aspect of relocation.
This role operates at a professional level, and as such requires the holder to be able to think laterally and be highly flexible. Working within a busy environment with multiple customers co-ordinating every aspect of the relocation process.
You will bring a minimum of 2-3 years’ experience in a role which requires strong customer service /coordination/project management skills with the ability to manage a high volume of work and a busy mailbox within a fast paced environment.
You must have excellent organisation and multi-tasking skills and be able to work both on personal initiative and in a team environment. You will have a high level of accuracy and process orientated. As this role is completely working from home you will need to be able to work independently and use your own initiative.
The ideal candidate will have experienced travelling and living abroad, great customer service skills or have a strong project coordination background.
Why Join Us:
As a Cartus employee you will be part of a global company who focuses on Diversity, inclusion and equality.
We foster a supportive, fun and open environment. Cartus supports their employees in different ways, from career and professional development to physical and mental wellbeing. As a Cartus employee you will have access to the below and more:-
- Extensive new hire training
- Full IT equipment provided
- Reward & Recognition Programmes
- 23 days holiday plus bank holidays
- Additional days off for your birthday and for Christmas Eve
- Private Medical Scheme
- Long Term Sickness insurance
- Pension Scheme
- Life Insurance
- Employee discount platforms
- Wellbeing initiatives
- Employee Resource Groups
Do you feel like you would be a good fit for this role? If so, then be sure to click apply.
Employment Type
Company
Exciting News
About Us
With more than 60 years in operation, Cartus offers a broad range of world-class employee relocation services designed to manage all aspects of an employee’s move and facilitate a smooth transition in what otherwise may be a difficult process for that employee. Cartus is a leading provider of outsourced relocation services in the United States and worldwide. The Company assists in the transfer of employees from more than half of Fortune 50 companies, and facilitates U.S. corporate-sponsored relocations, including orchestrating moves for numerous affinity membership organizations and government agencies. Cartus is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® - the Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.
You’ll find our commitment to diversity reflected in our achievements:
- Recognized as one of the World’s Most Ethical Companies since 2011
- Anywhere has also been designated a Great Place to Work since 2019
- Named one of LinkedIn’s Top Companies in the US.
- Honored by Forbes as on of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With diversity, we succeed together. We hope you’ll join us.
EEO Statement
We are wholly committed to the principle and the practice of equal opportunities in employment and recognize the benefits that a diverse workforce has to offer in adding value to the business and improving organisational performance. We believe in putting these principles into practice and we promote this in all aspects of working life at Cartus. However these principles are especially pertinent in the recruitment and selection processes, transfer, termination, redundancy, leave of absence, discipline, retirement, compensation, benefits, working conditions, training and further education. Cartus is an equal opportunities employer and does not discriminate against anyone on the grounds of sex, marital status, age, disability, colour, race, ethnic origin, nationality, religion or beliefs, employment status, state of health, pregnancy, sexual orientation, gender reassignment or Trade Union membership.
We are wholly committed to the principle and the practice of equal opportunities in employment and recognize the benefits that a diverse workforce has to offer in adding value to the business and improving organisational performance. We believe in putting these principles into practice and we promote this in all aspects of working life at Cartus. However these principles are especially pertinent in the recruitment and selection processes, transfer, termination, redundancy, leave of absence, discipline, retirement, compensation, benefits, working conditions, training and further education.
