International Programmes Officer Birmingham
Job description
Applications most be received via the process outlined on our website. We will not accept applications or CVs submitted through indeed.Universitas 21 is recruiting for a fixed-term International Programmes Officer to co-ordinate and manage U21’s suite of programmes for students, researchers and staff. This will involve liaison with key network members and external partners to plan and deliver projects that have an impact on the student, researcher and staff experience within U21 institutions.This is a 12-month fixed term post from date of appointment. Applications considered from 60% FTE up to FT (duties and scope of the role to be adjusted accordingly). Full time starting salary is normally in the range £31,396 to £33,966 (dependent on experience) pro-rata with potential progression once in post to £38,205As U21’s International Programmes Officer, you will:Work with, and possibly travel to, some of the best universities across the world.Deliver and develop a suite of, predominantly online, student / staff programmes and initiatives that connect U21 participants (‘beneficiaries’) across numerous borders, time zones and cultures.Act as the first point of contact for programme enquiries.Offer an exceptional level of customer service to U21 programme participants and member universities.Collate and manage data relating to programme participants and support the development of data strategies for Equality Diversity and Inclusion (EDI) monitoring and impact reporting.Manage and improve the annual cycle of processes and communications to effectively deliver and promote U21 programmes.Solicit and manage beneficiary feedback in a proactive wayScope and implement internal processes and prepare data for the integration of a new Customer Relations Management Database.Support the design of communication plans and deliver effective processes to publish, update and refine programme content via the U21 website, social media platforms, and U21 publications.Write and maintain accurate copy for online communications channels such as web, social media and newsletters.Provide administrative support for key senior stakeholder groups across the U21 network.The role would suit someone passionate about the power and potential of international learning and collaboration with proven experience of successful programme or project management. You will be comfortable with data management and process improvement, always considering the impact of your work on our members and the wider Global Education community. We will offer you a dynamic and non-bureaucratic working environment, the same benefits as a University employee and the opportunity to be part of a high performing, agile and cohesive team. Universitas 21 has adopted a framework for hybrid working, which will enable you to be based ‘at home’ (or any other work-based location) for most of your time with a current commitment to attend the office once a week. There will be a requirement to work out of normal office hours, on occasion, to facilitate working with colleagues across the U21 global network.The full job specification can be found on our website:https://universitas21.com/jobsTo apply for this role, please complete the application form on our website and send to [email protected] 23:59 Sunday 29 October. If you would like an informal conversation about the role, please email [email protected] encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. If you are enthused by the opportunity and have any combination of the required skills and experience noted above, please do reach out for an informal chat to explore the position further. This can be arranged by emailing [email protected] will likely take place on 16 November (precise times TBC).Job Types: Full-time, Part-time, Fixed term contractContract length: 12 monthsSalary: £31,396.00-£38,205.00 per yearExpected hours: 22.5 – 37.5 per weekBenefits:Additional leaveCompany pensionFlexitimeWork from homeSchedule:FlexitimeWork Location: Hybrid remote in BirminghamApplication deadline: 29/10/2023Reference ID: https://universitas21.com/jobs
